Job Summary
We are seeking a motivated and personable Sales Assistant with strong customer service skills to join our team. The successful candidate will be responsible for engaging with clients, assisting with sales processes, and ensuring excellent service delivery. This role offers an opportunity to develop your sales and communication skills within a dynamic environment, supporting both individual and business clients. The position is paid and suitable for individuals eager to grow their career in sales and customer relations.
Responsibilities
- Greet customers warmly and assist them in selecting products or services that meet their needs.
- Engage in effective negotiation to close sales and maximise customer satisfaction.
- Provide detailed product information, answer queries, and resolve customer concerns promptly.
- Maintain organised records of sales activities and customer interactions using IT systems.
- Foster strong relationships with B2B clients through regular communication and follow-up.
- Manage time efficiently to balance multiple customer interactions and administrative tasks.
- All training will be on site
Requirements
- Proven experience in customer service or sales roles, preferably within B2B environments.
- Excellent communication skills in English, both written and verbal.
- Strong organisational skills with the ability to manage time effectively.
- Proficiency in IT systems relevant to sales tracking and customer management.
- Demonstrated negotiation skills and the ability to build rapport quickly with clients.
- Ability to work independently as well as part of a team in a fast-paced setting.
- A proactive attitude with excellent organisational skills to handle multiple priorities efficiently. This role offers an engaging environment for individuals passionate about delivering exceptional customer service while developing their sales expertise.
Pay: From £13.00 per hour
Work Location: In person