Company: [Man Pets Living LTd-Lollipaws Club] – A Loving Pet Services Brand
About Us
At Lollipaws Club, we’re passionate about giving pets the happiest, healthiest lives possible. From grooming and daycare to walking and boarding, we offer a full range of premium pet care services. We’re growing fast and looking for a creative, pet-loving Marketing & Operations Specialist to help us share our story, engage our community, and fill our furry clients’ days with joy.
The Role
As our Marketing & Operations Specialist, you’ll be the voice of Lollipaws Club across all digital channels. You’ll manage our social media presence, drive local shop promotions, coordinate online campaigns, and bring exciting pet-centred events to life. This is a hands-on role for someone who understands the UK social media landscape inside out and knows how to turn likes into bookings.
Key Responsibilities
· Social Media Management: Own and grow our presence on Instagram, Facebook, TikTok, and Twitter/X. Create engaging, on-brand content (photos, reels, stories, polls) that pet parents love to share.
· Local Shop Promotion: Develop and execute creative marketing initiatives to attract customers to our physical locations, boost walk-ins, and increase service bookings.
· Online Promotion & Digital Marketing: Run targeted ad campaigns (Meta Ads, Google Ads), manage SEO and local listings (Google Business Profile), and explore influencer or partnership collaborations to drive traffic and sales.
· Event Planning & Execution: Dream up and organise pet-friendly events – from “Puppy Socials” and breed meetups to seasonal parties and charity fundraisers. Handle all logistics, supplier coordination, and on-the-day management.
· Community Engagement: Respond to comments, messages, and reviews with warmth and professionalism, building a loyal community of pet owners.
· Rule-Savvy Content: Ensure all activities fully comply with UK advertising standards, GDPR, data protection, and platform-specific guidelines.
About You
· Proven experience in a marketing, social media, or digital operations role (experience in the pet, lifestyle or service industry is a huge plus).
· In-depth knowledge of UK social media platforms, trends, and operating rules – you know what works on British feeds and what doesn’t.
· Excellent written English with a knack for creating warm, pun-friendly, and persuasive copy.
· Hands-on skills with content creation tools (Canva, CapCut, or similar) and basic analytics.
· Highly organised, self-driven, and comfortable juggling multiple campaigns and event timelines.
· A genuine love for animals – you’ll smile at every wagging tail and purring client.
Bonus Points (Not Required, But We’d Love)
· Chinese language skills (Mandarin or Cantonese) – we serve a wonderfully diverse community, and bilingual ability helps us connect even more deeply with clients and partners.
· Experience with email marketing platforms (Mailchimp, Klaviyo) or CRM tools.
· A camera roll full of pet photos you’ve taken yourself.
What We Offer
· Competitive salary based on experience.
· A warm, friendly team that treats every pet like family.
· Room to bring your own ideas to life – we love creative thinkers.
· Staff discounts on all pet services and products.
· Dog-friendly office – bring your well-behaved pup to work!
· Regular team treats (for humans and pets alike).
Pay: From £25,000.00 per year
Work Location: In person
