Job Summary
Join our healthcare team as a Medical Receptionist. In this vital role, you will be the first point of contact for patients and visitors, ensuring smooth operations at the front desk. Your organizational skills will help create a warm, efficient environment that supports both patient care and clinic workflow. This paid position offers an exciting opportunity to develop your administrative expertise within a medical setting.
Duties
- Greet patients and visitors with enthusiasm, providing a friendly and professional first impression
- Manage appointment scheduling, confirmations, and cancellations accurately using clinic software
- Answer incoming phone calls promptly, directing inquiries to appropriate staff or departments
- Verify patient information, and update records with precision
- Handle check-in and check-out procedures efficiently while maintaining confidentiality
- Maintain organized filing systems for patient records, forms, and correspondence
- Assist with administrative tasks such as data entry
- Proven office experience with strong organizational abilities
- GCSE Maths and English essential
- Previous administrative experience in a healthcare or medical setting is highly desirable
- Excellent communication skills to interact effectively with patients and team members
- Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail and confidentiality
- Friendly demeanor combined with professionalism and a positive attitude
- Ability to handle sensitive information discreetly and uphold patient confidentiality
Pay: From £12.71 per hour
Work Location: In person
