Optical Assistant | Independent Practice | South Manchester
Location: South Manchester, Greater Manchester
We're looking for an experienced Optical Assistant to join our friendly, independent community practice in South Manchester.
We pride ourselves on delivering exceptional patient care in a warm, welcoming environment. Our patients value the personal service we provide, from taking the time to understand their needs to making them feel comfortable throughout their visit. We believe the small touches—such as a genuine welcome, offering refreshments and attention to detail—make all the difference.
Serving an affluent community, we also offer a carefully selected range of premium eyewear and lenses. We're looking for someone who enjoys helping patients choose the right products for their lifestyle and is confident recommending solutions that genuinely meet their needs. We believe exceptional patient care and commercial success go hand in hand.
The Role
- Welcome and support patients throughout their visit.
- Dispense, fit and adjust spectacles.
- Confidently assist patients with frame styling and lens recommendations, helping maximise spectacle sales through expert advice.
- Process spectacle orders accurately and liaise with laboratories and suppliers.
- Book appointments, manage enquiries and maintain accurate patient records using optical practice management software.
- Help maintain a professional, organised practice.
- Support the growth of the practice through patient loyalty, referrals and excellent service.
- Assist with local marketing initiatives, social media and community engagement to raise the practice's profile.
- Contribute ideas that help attract new patients and strengthen our presence within the local community.
- Work closely with the team to deliver an outstanding patient experience.
Essential Requirements
- Confident dispensing spectacles and carrying out fittings and adjustments.
- Experienced in processing spectacle orders accurately and liaising with suppliers and laboratories.
- Comfortable recommending frames and lenses, with the ability to confidently maximise spectacle sales through expert, patient-focused advice.
- Competent using optical practice management software and maintaining accurate patient records.
- Commercially aware, with a passion for delivering outstanding patient care while identifying opportunities to recommend the most suitable products.
- Proactive, organised and able to work independently as well as part of a close-knit team.
Previous experience as an Optical Assistant is essential for this role. We're looking for someone who can confidently step into the practice with a strong understanding of the day-to-day responsibilities of an optical environment, bringing the knowledge, professionalism and initiative needed to become a valued member of our team from day one.
Why Join Us?
You'll be joining a close-knit independent practice where every team member is genuinely valued. Your hard work, ideas and commitment will be recognised, and you'll play an important role in the continued success of the practice.
If you're passionate about delivering exceptional patient care while helping an independent practice continue to grow, we'd love to hear from you.
Pay: £12.71 per hour
Benefits:
- Employee discount
- Free parking
- On-site parking
- Store discount
- Transport links
Work Location: In person
