Outpatient Co-Ordinator
6 Month FTC
Full-time 37.5 hours per week
Start/ finish times: 9:00am -5.30pm and early shift of 7:30am -15:30pm
Hourly Rate: £12.71
As part of the Administration team at Practice Plus Group Hospital, Plymouth you will work proactively to coordinate and ensure that the outpatient clinics run smoothly and report any issues to the Manager. You will coordinate the patient’s pathway in the department, liaising with nursing staff, updating patient details, requesting patient transport and recording the outcome of all outpatient appointments.
You will have experience of dealing with customers face to face and over the phone in healthcare or another service sector, and have excellent communication and interpersonal skills. Your ability to deal with difficult situations calmly is also important in this role. Your customer focused approach, willingness to learn new skills and motivation to provide a high quality service are just as important however.
Qualifications:
- Good standard of education
- NVQ in Business Administration -desirable.
- Customer Care/Service -desirable.
Experience
- Proven relevant experience in dealing with the general public
- Good computer skills including experience in using Word and Excel
- General office systems and routines
- Knowledge of health and safety -desirable
- Experience of working in a similar setting -desirable
- Sensitivity and empathy with people
- Excellent communication skills
- Excellent organisational skills.
- Ability to work without close supervision
- Ability to problem solve effectively
In return, we offer:
- Hourly rate: £12.71
- Private pension with Employer and Employee contributions
- 25 days annual leave per year for permanent, full-time employees +Bank Holidays.
- Access to a wide range of wellness and wellbeing tools
- Training and Development
To apply for the role click on the link below. If you have any questions contact
[email protected] in our friendly resourcing team.
We will contact all shortlisted candidate but please note Practice Plus Group retain the right to remove the advert prior to the closing date if a suitable candidate is appointed. Our employment offers are subject to receipt of satisfactory pre-employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities. Applicants must have the right to work in the UK
