About the Role
M. Saraiva Professional Services Ltd. provides business support and professional services designed to help organisations maintain efficient operations and strong client relationships.
We are seeking a Client Services Manager to oversee client support activities, coordinate service delivery, and contribute to business performance. This mid-level management position offers broad responsibility and opportunities for continued career progression.
Why Join Us?
- Mid-level management opportunity
- Professional and collaborative environment
- Broad client and operational responsibility
- Career development and progression potential
- Competitive compensation package
Key Responsibilities
- Manage day-to-day client service activities
- Coordinate teams and service delivery
- Maintain strong client and stakeholder relationships
- Monitor service quality and performance
- Support workflow and process improvements
- Assist with operational planning and reporting
What We Are Looking For
Experience
- 4–7 years of relevant professional experience
- Experience in client services, business operations, professional services, administration, or a related environment
Skills
- Client and stakeholder management
- Team coordination and leadership
- Planning and organisation
- Performance monitoring
- Communication and problem-solving
Education
- Bachelor’s degree in Business, Management, Administration, or a related field preferred
- Relevant professional experience or qualifications will also be considered
Pay: £42,000.00-£55,000.00 per year
Benefits:
- Company pension
- Employee mentoring programme
- Paid volunteer time
- Private medical insurance
Work Location: In person
