Role Summary
This role provides comprehensive administrative support to the Commercial Property Management team, helping to ensure that day-to-day operations, client communications and property-related tasks are managed efficiently and professionally.
Key Responsibilities
- Reminding the Property Manager of important tasks and deadlines
- Assisting Property Managers with organising site inspections
- Assisting Property Managers with arrears chasing
- Assisting Property Managers with ad hoc tasks
- Communicating with clients and tenants in a professional and effective manner
- Collating monthly client reports
- Arranging access with tenants for inspections, as required
- Liaising with utility companies regarding changes of tenancy
- Sending authority letters to utility companies
- Assisting Property Managers with uploading documents to risk management software
- Updating trackers and reminding the team of required actions
- Instructing works and following up with contractors for progress updates
Office Administration
- Preparing reports, correspondence, memos, minutes, schedules and mailshots
- Assisting Property Managers with collating service budget packs
Skills and Experience
- Excellent inbox-management skills
- Accurate minute-taking skills
- Degree-level education or a recognised secretarial qualification is preferred
- Excellent written and spoken English, with pride in the presentation and accuracy of work
- Flexible, adaptable and cooperative, with the ability to remain calm under pressure
- Strong organisational and prioritisation skills, with the ability to provide an efficient support service to the department
- Reliable, diligent and punctual, with a professional and organised approach
- Professional manner and clear verbal communication skills
- Excellent command of Microsoft Office, including Outlook, Word, PowerPoint and Excel, together with Adobe Acrobat
- Experience of Qube and/or Vantify is preferred
- Ability to manage competing priorities and meet deadlines
- Discretion when handling confidential or sensitive information
This is a fully office-based role.
Job Type: Full-time, permanent
Benefits
- Company events
- Company pension
- Life insurance
Pay: £28,000.00-£30,000.00 per year
Benefits:
Work Location: In person
