Based across Stoke-on-Trent and Cheshire
£30,000 – £32,000 per annum + car or car allowance
We are looking for an experienced Cleaning Account Manager to join our growing portfolio across Stoke-on-Trent and Cheshire.
You’ll be leading all aspects of cleaning on a multi-site, multi-industry collection of contracts, consisting of education sites and corporate office sites across the Stoke-on-Trent and Cheshire region. You will have direct Line management responsibility for a team of Supervisors and their teams of cleaners, demonstrating the energy and drive to take the contracts forward.
As a Cleaning Account Manager, you will be responsible for:
- Maintaining strong client relationships with high levels of satisfaction
- Providing and maintaining the quality-of-service delivery
- Managing, recruiting, and coaching local service teams
- Carrying out ad-hoc and regular activities such as projects, reports, and audits as required by and to support the Operations Manager.
- Be responsible for ensuring Health & Safety procedures and legislation are adhered to
- Looking for opportunities for continuous improvement, cost savings, and account growth.
As a Cleaning Account Manager, you will have the following expertise and attributes:
- Excellent interpersonal communication and people management skills
- Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
- Experience with financial forecasting, budgeting, and analysis
- Working knowledge of Health and Safety systems in the cleaning industry
- Ability to work to tight timescales
- Strong commercial awareness, financial management, and IT literacy
- Passionate, flexible, trustworthy, and innovative.
What’s in it for you?
We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:
- Employee Ownership – You are part of our success!
33 days holiday (including bank holidays) Company sick pay
Maternity and paternity leave support Life assurance cover
24/7 GP access, plus mental health, wellness, financial, and legal support Two paid volunteering days per year – Give back to a cause that matters to you
- Exclusive perks and discounts – More than 250 deals available
- Ongoing training and development – From apprenticeships to leadership programs
- Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
- Recognition and rewards – Celebrating our shining stars all year round
- Our Commitment to Inclusion
We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Please note: Security clearance (DBS) is required for this role.
Application question(s):
- What is your notice period?
- What are your salary expectations for this role?
- What is your current salary?
- Do you have at least one year of driving experience?
- Do you have 9 or more points on your driving licence?
- Have you been banned from driving in the last four years ?
- Do you have any convictions on your driving licence beginning with AC, BA, CD, DD, DG, DR, IN, TT, UT ?
Work authorisation:
- United Kingdom (required)
Work Location: In person
