Spa Manager – Suffolk – Luxury Hotel & Spa – Live In Available
We are recruiting a Spa Manager for an exceptional luxury hotel and spa in Suffolk, offering an exciting opportunity to lead an established spa operation within a beautiful and prestigious hospitality environment.
Please note: We are unable to offer sponsorship for this role and candidates must have the right to work in the UK without visa sponsorship. If you require Sponsorship please do not apply, thank you.
This beautifully appointed hotel and spa provides guests with a luxurious retreat, combining exceptional hospitality with a comprehensive range of treatments and wellness experiences.
The Spa Manager will play a key role in ensuring the spa operates to the highest possible standards, leading and developing the team while maintaining an exceptional experience for every guest.
This is a hands-on management role suited to an experienced spa professional who understands both the operational and treatment sides of a luxury spa environment.
Benefits:
- £38,000–£40,000 per annum depending on experience
- Live-in accommodation available if required
- Work within a luxury hotel and spa
- Excellent career development opportunities
- Lead and develop an established spa team
- Staff benefits and discounts
- Work within a beautiful hospitality environment
As Spa Manager, you will take responsibility for the day-to-day running of the spa, ensuring consistently high standards across treatments, guest service, team performance, and the overall spa experience.
You will support, guide, and assess therapists across the treatment areas while ensuring the team delivers a professional, welcoming, and personalised service to every guest.
As Spa Manager you will:
- Oversee the daily operation of the spa and treatment areas
- Lead, motivate, and develop the spa team
- Support, guide, and assess therapists to maintain consistently high treatment standards
- Ensure exceptional levels of customer service throughout the guest journey
- Maintain strong knowledge of holistic therapies including massage, aromatherapy, body treatments, and facials
- Oversee beauty maintenance services including manicures, pedicures, and waxing
- Maintain excellent knowledge of spa treatments and retail products
- Assist with treatment standards, procedures, and staff training
- Monitor guest feedback and ensure any issues are dealt with professionally
- Help drive the commercial performance of the spa through treatments and retail
- Ensure the spa environment remains immaculate, welcoming, and professionally presented
The ideal candidate will have a minimum of five years' proven experience in luxury spa management, wellness management, or hospitality management, alongside strong leadership and team development skills.
You will hold Level 2 and Level 3 Beauty Therapy qualifications and have excellent practical knowledge across both holistic therapies and beauty treatments.
Most importantly, you will be passionate about delivering exceptional guest experiences, confident leading a team, and able to combine hands-on treatment knowledge with strong operational and people-management skills.
This is a fantastic opportunity for an experienced Spa Manager to take the lead within a beautiful luxury hotel and spa, with the chance to develop both the team and the overall guest experience while building a long-term career within a quality hospitality business.
Due to the number of applicants received, unfortunately we are unable to reply individually to each. Should your application be suitable for the role, then you'll hear from us within 48 hours, thank you.
INDF
Job Types: Full-time, Permanent
Pay: Up to £40,000.00 per year
Application question(s):
- We are unable to help with sponsorship for Visas. If you require sponsorship then please do not apply for the role. If you do not need this, please respond "sponsorship not required", thank you.
Work authorisation:
- United Kingdom (required)
Work Location: In person
