Business Development Manager
Braintree, Essex
Full-Time (40 hours per week, or as required)
£40,000- £45,000 pa basic salary + bonus
Role Overview
Assure Personnel is recruiting on behalf of a reputable client for a Sales Key Account Manager. The successful candidate will manage and grow a portfolio of strategically important business-to-business customer accounts. This role focuses on maintaining strong client relationships, improving retention, identifying upselling opportunities, and ensuring commercially effective account management. The postholder acts as the bridge between customers and internal teams, and requires travel across the UK, Ireland, and to overseas subsidiaries.
Key Responsibilities
- Manage key client relationships: Act as principal contact to build trust.
- Drive commercial account growth: Target renewals, cross-selling, upselling, and referrals.
- Align account scope expectations: Clarify deliverables between customers and internal teams.
- Coordinate internal service delivery: Work with sales, operations, finance, and customer service.
- Monitor performance metrics regularly: Track progress against specific, time-bound account plans.
- Collaborate with local managers: Align strategies with sales and local service departments.
Skills, Knowledge & Experience
Essential Criteria
- B2B direct sales experience: Minimum 2 years of business-to-business sales.
- Language and communication proficiency: Fluent written and spoken English with strong influence skills.
- Core technical tool literacy: High proficiency in Microsoft Excel, Word, and Outlook.
- Commercial and relationship acumen: Balanced approach between relationship management and revenue delivery.
- Travel flexibility commitment: Willingness to travel frequently and spend nights away.
Desirable Criteria
- Electrical industry sector background: Proven sales record in electrical, tools, or PPE sectors.
- Industrial market technical knowledge: 2+ years in industrial sales or semi-technical environments.
- Advanced CRM software experience: Hands-on operational experience using Salesforce systems.
- Strategic contract market awareness: Understanding of market competition, product scopes, and contract typologies.
- Project and negotiation capability: Strong negotiation, project management, and collaborative teamwork skills.
Key Performance Indicators (KPIs)
- Account retention percentages
- Revenue growth metrics
- Upselling pipeline conversion rates
- Customer satisfaction scores
- Account objective milestone delivery
INDMAIN
Pay: £40,000.00-£45,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Application question(s):
- Do you drive and have access to your own vehicle ?
- Do you have a proven sales record in electrical, tools, or PPE sectors?
- Do you have a minimum of 2 years business-to-business sales experience?
Work Location: In person
