Food Host
Contract: Healthcare
Location: Royal Marsden Hospital, Surrey - SM2 5PT
Hours of work: 37.5
Working Pattern: A variety of working patterns and shifts are available
Contract Type: Permanent
Hourly Rate: £15.36
Are you friendly, confident, and passionate about delivering great service? Do you enjoy creating positive experiences and making people feel welcome?
As a Food Host with ISS UK, you will play an important role in creating an enjoyable dining experience for our customers and colleagues.
This role is ideal for someone who takes pride in excellent customer service, enjoys interacting with people, and is committed to maintaining a welcoming, professional, and vibrant food service environment.
The Role
- Create a welcoming dining experience, delivering excellent customer service to customers and colleagues
- Answer questions confidently about menus, food offers, and site facilities
- Build positive relationships and contribute to a friendly, professional atmosphere
- Maintain high standards of presentation, cleanliness, and hospitality within dining areas
- Support continuous improvement by sharing ideas to enhance the customer experience
- Bring energy, enthusiasm, and professionalism to every interaction
- Work closely with catering and workplace teams to ensure a seamless service experience throughout the day
About You
- Excellent customer service skills with a genuine passion for delivering exceptional experiences
- A friendly, approachable, and professional manner with the ability to engage confidently with a wide range of people
- Strong teamwork skills, complemented by the ability to work independently when required
- A considerate and proactive attitude, with a willingness to support colleagues and contribute to a positive work environment
- Competent in using relevant systems and software (e.g., Microsoft Office)
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team.
To find out more about what we do go here - https://www.uk.issworld.com/
Work Location: In person
