We are looking to employee multiple candidates for a full time office based medical secretary position based in Harlow Essex with a view to working from home after successful three month probationary period
Job Summary
We are seeking an experienced, reliable, and highly organised office based Medical Secretary to support consultants as part of Doctors Secretarial Services. The successful applicant will provide comprehensive administrative and secretarial support, ensuring smooth day-to-day operations and excellent patient care.
Responsibilities
- Answering telephone calls professionally and promptly
- Managing patient enquiries, bookings, and follow-ups
- Diary management and appointment scheduling
- Handling correspondence (email and letters)
- Managing referrals and liaising with hospitals, insurers, and patients
- Using practice management systems to maintain accurate patient records
- Supporting consultants with general administrative duties
- Ensuring confidentiality and GDPR compliance at all times
Competent using:
- Microsoft Office (Word, Outlook, Excel)
- Gmail / Google Workspace
Communication:
- Empathetic
- Able to manage complex issues
- Excellent written and verbal communication
Applicant Attributes
We are looking for someone who is:
- Highly organised with strong attention to detail
- Professional, polite, and confident on the phone
- Reliable and able to work independently
- Proactive with excellent time management
- Discreet and trustworthy when handling sensitive information
- Patient-focused with strong customer service skills
- Flexible and adaptable in a fast-paced environment
This role is ideal for organised individuals who thrive in a busy environment and are committed to delivering high standards of administrative support within the healthcare sector.
For more information, please visit our website
https://doctorssecretarialservices.co.uk
Job Type: Full-time
Pay: £25,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
