Please note: This is a full-time position (40 hours per week), working Tuesday to Saturday. The role includes four daytime shifts (9:00am–5:00pm) and one evening shift (3:00pm–11:00pm) each week.
About Us
We are a fast-growing trading card business specialising in Pokémon, One Piece, Dragon Ball, and other collectible card games. Our team is passionate about the hobby and committed to delivering excellent customer service alongside engaging live selling experiences for collectors and fans.
As we continue to grow, we are looking for a reliable and adaptable Team Member to support our day-to-day operations.
Role Overview
This is primarily a hands-on operations role focused on picking, packing, and preparing customer orders accurately and efficiently. You will play a key part in ensuring our customers receive their orders quickly and in excellent condition.
Alongside operational duties, you will also assist with and host live selling streams, showcasing trading cards and interacting with customers online. Live streaming is an important part of the business, so you must be comfortable using social media and speaking on camera when required.
This position is ideal for someone who enjoys practical, detail-oriented work but is also comfortable stepping in front of the camera when needed.
This is a full-time position (40 hours per week). Working hours may vary depending on business needs and will include some evenings and occasional weekends.
Key Responsibilities
- Accurately pick, pack, and ship customer orders
- Organise and manage stock efficiently
- Prepare products and workspace for live selling sessions
- Maintain a clean, tidy, and organised working environment
- Assist with hosting and supporting live selling streams
- Engage professionally with customers during live sessions and via follow-up support
- Develop strong product knowledge to confidently present items when required
- Support the wider team to ensure smooth daily operations
Requirements
- Reliable, organised, and able to work efficiently in a fast-paced environment
- Strong attention to detail, particularly when fulfilling orders
- Comfortable speaking on camera and interacting with an online audience when required
- Good communication and teamwork skills
- An interest in trading cards and familiarity with characters from related games/anime (Pokémon, One Piece, Dragon Ball, etc.) is highly desirable.
- Previous warehouse, fulfilment, retail, or sales experience is beneficial but not essential
What We Offer
- A supportive and friendly team environment
- Opportunities to learn about the trading card industry and grow within the company
- Staff discounts on trading cards and collectibles
- Competitive pay with additional commission opportunities linked to live sales
If you’re dependable, hardworking, and excited to be part of a growing trading card business, we’d love to hear from you.
Job Type: Full-time
Pay: £13.00-£15.00 per hour
Benefits:
- Company pension
- Employee discount
- On-site parking
Ability to commute/relocate:
- Watford WD19 5EF: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you comfortable using social media platforms such as TikTok? Please describe any experience you have with live streaming or being on camera.
- Do you have any experience with trading cards, collectible card games, or anime associated with them (such as Pokémon, One Piece, Dragon Ball, Yu-Gi-Oh!, or similar)? If yes, please tell us which ones and briefly describe your experience.
- This is a full-time role (40 hours per week), working Tuesday to Saturday. The weekly schedule consists of four daytime shifts (9:00am–5:00pm) and one evening shift (3:00pm–11:00pm), with Sundays and Mondays as your days off. Are you able to commit to this working pattern?
Work authorisation:
- United Kingdom (required)
Work Location: In person
