Overview
We are seeking a friendly and organised Dental Receptionist to join our dental practice. The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring smooth daily operations. This role offers an opportunity to work in a welcoming environment, supporting both patients and the dental team. Prior office or administrative experience is desirable, along with a professional attitude and strong communication skills.
Monday - Thursday 8.30am - 5.00pm
Duties
- Greet patients warmly and assist with appointment scheduling and cancellations
- Answer phone calls, respond to enquiries, and manage patient communications efficiently
- Maintain accurate patient records and update information as needed
- Handle administrative tasks such as filing, data entry, and processing payments
- Coordinate with dental staff to ensure smooth daily operations
- Manage correspondence via email and postal mail
- Ensure the reception area remains tidy, welcoming, and well-stocked with necessary materials
Experience
- Previous office or administrative experience is preferred but not essential; training will be provided for the right candidate
- Excellent organisational skills with attention to detail
- Strong interpersonal and communication skills, with a professional demeanour
- Ability to work efficiently in a fast-paced environment
- Proficiency in basic computer applications such as MS Office or similar programmes
This role is ideal for individuals looking to develop their career within healthcare administration while contributing to a positive patient experience. The position offers a supportive team environment where professionalism and dedication are valued.
Pay: From £13.00 per hour
Benefits:
- Employee discount
- Free parking
- On-site parking
Work Location: In person
