Overview
We are seeking a professional and friendly Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for patients, providing excellent customer service and ensuring the smooth operation of the front desk. This role offers an opportunity to work in a welcoming environment where organisational skills and attention to detail are highly valued. Previous office or administrative experience is preferred, but full training will be provided for the right candidate. The position is paid and suitable for individuals who enjoy working in a healthcare setting with a focus on patient care.
WORKING HOURS: 10 :00 AM - 15:00PM - 5 days a week.
Duties
- Greet patients warmly and professionally upon arrival, creating a positive first impression
- Manage appointment scheduling, confirmations, and rescheduling efficiently
- Answer incoming phone calls, respond to enquiries, and direct calls appropriately
- Handle patient check-in and check-out processes with accuracy
- Maintain accurate patient records and update information as necessary
- Process payments and insurance claims accurately and securely
- Assist with administrative tasks such as filing, data entry, and correspondence
- Ensure the reception area remains tidy, welcoming, and organised at all times
- Support the dental team with various clerical duties as required
Qualifications
- Previous office or administrative experience is desirable but not essential; training will be provided
- Excellent organisational skills with an eye for detail
- Strong communication skills, both written and verbal
- Friendly, approachable manner with a professional attitude
- Ability to multitask effectively in a busy environment
- Proficiency in basic computer applications such as MS Office or similar programmes
- Ability to work well within a team and independently when needed
This role is ideal for individuals seeking a rewarding position within a healthcare environment that values professionalism, organisation, and excellent customer service.
Pay: £12.21 per hour
Work Location: In person
