Purpose:
TVS are recruiting a Pharma on-site Operations Supervisor for our Birmingham site.
Main Duties & Responsibilities:
- On boarding of all drivers
- Recruitment (including interviewing and initial suitability checks)
- Vetting process
- Training
- Generating driver file on I fleet
- On-going training
New processes and procedures
Re-training where and when required
- Issue and compliance to PPE equipment
- Issues and manages all the allocated routes
- Collecting DR1 forms & liaising with the customer to ensure all defects resolved.
- Liaising with the customer on all fleet servicing and maintenance requirements
- Populating routing sheets
- Arranging emergency cover
- Managing the ASH cover
- Working with the customer on any outbase locations & routes
- Working with the customer on complaints and disciplinary issues, relevant to TVS Rico
- Carry out disciplinary investigations and interviews up to and including removal
- Working with the customers management teams
- Administration
Updating driver files (including training)
Managing the call signs
Create weekly sign off sheets
Populating information for sales report
Generating the weekly van& fuel deduction sheets (AAH only)
Generate weekly driver van deduction sheets
- Supporting the customer with internal & external audits
There maybe other duties that the role may have responsibility for if agreed with the customer
Key Relationships
Local customer management teams
- General manager
- Transport management teams
- Security team
- H&S
- Regulatory
- TVS Pharma operations manager & team
- TVS Compliance officer
- TVS customer relationship manager
Knowledge, Skills, Qualifications and Experience:
Essential
- Operational background
- Experience in transport and logistics
- Good IT skills
Personal attributes
- Good communication and interpersonal skills
- Smartly dressed and groomed
- Resilient
- Attention to detail
- Self-motivated/driven
- Full and clean driving license
Desirable
- Knowledge of Pharma
- Knowledge of Pharma regulatory requirements
- Experience in Auditing
- Courier experience
- Report writing experience
In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills.
Your package will include:
- Competitive Salary
- Pension scheme with up to 6% employer matched contributions
- Life assurance
- 25 days holiday + 8 statutory bank holidays
- Holiday buy-back scheme (5 additional days available)
- Salary sacrifice car scheme - A cost-effective way to lease a new car via salary sacrifice (subject to meeting minimum earnings eligibility criteria).
- Established hybrid working structure
- Enhanced maternity and paternity leave
- Employee Assistance Programme supporting wellness with immediate access for you and your family to:
1. Virtual GP consultations and second opinions
2. Mental health support and counselling
3. Online physiotherapy
4. Access to CONNECTPlus long-term health condition support
5. Wellbeing and healthy living support
- Cycle to work scheme
- Professional Membership and Study Sponsorship
- Quarterly employee recognition awards
- Employee referral scheme with financial reward
- Benefits hub with employee retail discounts
- Discounted eye test vouchers
At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers.
Security Clearance Requirement
Candidates must be eligible to undergo Baseline Personnel Security Standard (BPSS) clearance. This process includes verification of identity, right to work in the UK, employment history, and a basic criminal records check for unspent convictions. Please note that candidates must have resided in the UK for 3 years to meet BPSS eligibility requirements.
If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer.
TVS have signed the Armed Forces covenant and are a forces friendly employer.
Pay: £30,900.00 per year
Benefits:
- Additional leave
- Cycle to work scheme
- Health & wellbeing programme
- Referral programme
- Sick pay
Work Location: In person
