Overview
We are seeking a dynamic and technically-minded Parts Sales Executive to drive our business within the Off-Highway sector (construction, mining, agriculture, or material handling). In this role, you will not just sell parts; you will be a critical solution partner for our B2B clients, ensuring their heavy machinery achieves maximum uptime. The ideal candidate will possess a strong technical understanding of off-highway equipment, excellent communication skills, and a proactive attitude to manage client portfolios, read technical catalogs, and support our company's growth.
Duties
- B2B Client Management: Manage and grow a portfolio of Off-Highway customers (fleets, construction companies, authorized workshops), understanding their specific operation cycles and parts needs.
- Technical Consultation: Analyze customer requests by utilizing electronic parts catalogs (EPC), technical drawings, and component manuals to ensure the accurate identification of OYEP solutions.
- Proactive Sales & Campaign Management: Actively promote OYEP value propositions, develop tailored commercial offers, and execute parts sales campaigns (e.g., undercarriage, hydraulics, engine overhaul kits).
- Order & Logistics Coordination: Process orders efficiently in the ERP system, collaborate with the supply chain team to track backorders, and ensure timely delivery to minimize customer downtime.
- Inventory & Availability Alignment: Monitor local stock levels, identify fast-moving vs. slow-moving parts, and collaborate with the technical/planning team to align product availability with market demand.
- CRM & Database Discipline: Maintain accurate records of sales transactions, quotes, lost sales analysis, and customer interactions using CRM and ERP software.
- Site Visits & Relationship Building: Occasionally visit customer sites or workshops to understand their operating conditions, build long-term trust, and identify potential parts/maintenance needs on-site.
Requirements
- Industry Experience: Minimum 2-3 years of proven experience in parts sales or product management, specifically within the Off-Highway (construction, mining, agriculture, crane, or heavy commercial vehicle) industry.
- Technical Savvy: Strong ability to read and interpret technical specifications, exploded view drawings, and Electronic Parts Catalogs (EPC).
- Software Proficiency: Experience working with ERP systems (Zoho CRM, Books) and CRM tools. Advanced knowledge of MS Excel for data analysis and reporting.
- Language Skills: Fluency in English (both verbal and written) is highly desirable for coordinating with international suppliers and principles; additional languages are a plus.
- Results-Oriented: Strong negotiation, communication, and problem-solving skills with a high sense of urgency (downtime management).
- Mobility: Valid driver’s license and willingness to travel occasionally for customer visits.
This position offers an excellent opportunity for motivated individuals looking to develop their career within a supportive organisation dedicated to quality service delivery.
Pay: £31,200.00-£36,000.00 per year
Benefits:
Work Location: Hybrid remote in Shrewsbury (Shropshire)
