We're looking for a Reactive Working Supervisor to lead and support our inhouse reactive repairs teams. You'll help us deliver safe, highquality, customerfocused repairs across our homes. In this role, you'll supervise a team of skilled trade operatives, ensuring work is completed right first time, within target timescales, and in full compliance with health & safety and CDM regulations. You'll balance handson support with effective supervision, carry out quality inspections, monitor performance against KPIs, and play a key role in developing and motivating your team. If you're organised, collaborative, and passionate about delivering excellent repair services, we'd love to hear from you.
What you'll do...
Taff is committed to providing good quality, affordable and safe homes and this role is key in delivering that. You will supervise our reactive repairs teams to deliver high quality, safe and compliant services across Taff's properties. You will ensure effective management of in-house reactive works against departmental KPIs with a focus on building a culture of right first time. You will ensure that all works are completed to required standards, within target timescales, and in line with health & safety and CDM regulations. You will also act as a role model, promoting continuous improvement and collaborative working to enhance services for our customers. You will work flexibly, with two days dedicated to supervision and three days supporting the team, subject to business needs.
What you'll bring to the role...
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City and Guilds/ NVQ level 3 in a building trade
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Experience in maintenance background with knowledge of building construction and planned maintenance
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SMSTS/SSSTS or equivalent or working towards
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Working knowledge of relevant legislation and regulations such as CDM and WHQS
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Strong understanding of H&S requirements including conducting risk assessments and ensuring compliance
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Ability to maintain accurate documentation and records
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Effective customer service and stakeholder management skills
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Ability to work under pressure, to prioritise and programme work to meet targets and deadlines
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An effective team player who can respond quickly to changing demands and conditions
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Full UK driving licence
Other useful information
We welcome any questions in advance of an application, or if there is something that matters to you and we haven't covered in the job pack, then please get in touch with Verity Mallett at [email protected]
Full details of the role can be found in the job pack - Reactive Working Supervisor Job Pack
Closing Date: Thursday, 11th June 2026 @ 10 a.m.
Interview Date: Thursday, 18th June 2026.
We are committed to building a diverse and inclusive workplace that reflects the community we serve, and we actively encourage applications from all backgrounds. To find out more about Taff and view all our current vacancies, please click here - Jobs - Taff Housing Association
Please complete the Equal Opportunities form as part of your application - Equal Opportunity form. This information is essential for us to monitor and promote equality and diversity throughout our recruitment process. Your responses will remain confidential and used only for reporting purpose.
Application Guidance - Hints & Tips for Applying
If you're interested in this opportunity and believe you have the skills and experience we're looking for, please scroll down to complete the online application form. We look forward to learning more about you!
