Job Introduction
Office Manager
Location: Alderley Park, Macclesfield
Salary: £30,000–£35,000
Hours: 37.5 hours per week
Working Pattern: Full-time,
Closing Date: 21st August 2026
About the Role
Gray Healthcare is recruiting an experienced, positive and proactive Office Manager to support the effective running of our central office in Alderley Park.
This is a key role focused on ensuring that the office operates smoothly, professionally and efficiently on a daily basis. You will provide high-quality administrative, coordination and governance support across the organisation, working closely with managers and departments to ensure that systems, processes and records are accurate, organised and effective.
This role goes beyond office administration. You will play an important part in supporting office culture, employee experience, compliance, governance meetings, audit preparation and the smooth coordination of key business activities. You will be expected to work with confidentiality, accuracy and attention to detail, contributing to a culture of accountability, continuous improvement and high standards.
What You’ll Be Doing
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Ensuring the office runs smoothly and effectively on a daily basis
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Acting as the main point of contact for matters relating to office coordination, office culture and employee experience
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Supporting training, induction and onboarding arrangements linked to the office environment
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Acting as a key point of contact and support for on-site and remote managers
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Overseeing office supplies and ensuring resources are available when needed
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Supporting coordination with IT and internal systems where required
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Providing administrative support to HR, Finance, Operations, Quality, Clinical and wider central teams
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Coordinating meetings, documentation, reports, action plans and relevant papers
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Attending key governance meetings, taking accurate minutes and supporting follow-up actions
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Preparing and distributing documents for internal and external use
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Supporting governance processes, audits, inspections and compliance activity
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Assisting the organisation to prepare for CQC, CIW, ICB and other stakeholder audits or inspections
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Working with external partners, including health and safety support, to maintain compliance for the central office
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Supporting the Senior Information Risk Owner with information governance, data protection and information risk activity
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Liaising with the landlord and relevant parties to support compliance with lease and office requirements
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Handling confidential information appropriately and in line with GDPR and organisational policy
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Completing general administrative tasks including mail, scanning, filing and telephone enquiries
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Supporting accurate record keeping, clear audit trails and effective action tracking
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Identifying opportunities to improve systems, processes and office efficiency
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Responding to enquiries professionally, promptly and positively
What We’re Looking For
Essential
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Minimum five years’ experience in an administrative, office management or coordination role
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Experience in health and social care
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Strong organisational, communication and interpersonal skills
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High level of attention to detail, accuracy and follow-through
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Confident user of Microsoft Office and digital systems
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Experience working with internal systems, CRM systems or management systems
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Ability to manage multiple priorities, deadlines and competing tasks
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Ability to handle confidential and sensitive information professionally
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Good understanding of GDPR and information governance responsibilities
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Strong problem-solving skills and the ability to respond proactively to unexpected issues
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Ability to work independently while remaining an engaged and supportive team member
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Methodical, organised and able to maintain clear and auditable records
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Commitment to ongoing personal development and keeping up to date with policy, process and legislative changes
Desirable
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Understanding of CQC, CIW, governance, compliance or audit processes
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Experience supporting governance meetings, inspections or external stakeholder reviews
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Experience supporting health and safety, facilities or office compliance activity
What Success Looks Like in This Role
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The office runs smoothly, efficiently and professionally
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Managers and departments receive timely, accurate and effective support
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Meetings, documents, minutes, reports and action plans are well coordinated
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Records are clear, accurate, accessible and auditable
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Governance and compliance processes are well supported
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Audit and inspection preparation is organised and evidence-based
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Office systems, supplies and processes are consistent and reliable
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Confidential information is handled safely and appropriately
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Issues are identified early, escalated appropriately and resolved proactively
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Positive feedback is received from colleagues, managers and stakeholders
Working Hours
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37.5 hours per week
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Full-time, permanent role
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Office-based in Alderley Park, Macclesfield
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No hybrid working option
Training and Development
We provide:
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Fully supported induction
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Ongoing professional development
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Opportunities to develop knowledge across the organisation
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Support to understand governance, compliance and quality processes within Gray Healthcare
Why Join Gray Healthcare
Gray Healthcare is a specialist Health and Social Care provider. We support people with Learning Disabilities, Autism, Mental Health conditions, Acquired Brain Injury and Emotional Complex Needs to transition safely and successfully from inpatient and community settings back into their own homes and communities.
Our approach is founded on person-centred care, clinical expertise and measurable outcomes, enabling individuals to regain control, independence and quality of life within their own environment.
We design and deliver bespoke support packages for each person, led by a dedicated multidisciplinary team and adapted to meet both current and future needs. Our focus is not only on stability, but on progression, independence and reducing long-term reliance on restrictive environments.
We are committed to delivering safe, effective and outcome-focused care, underpinned by continuous improvement, strong governance and a culture of learning. Our services are designed to demonstrate clear evidence of impact, including improved wellbeing, reduced risk and successful community integration.
At Gray Healthcare, we are passionate about delivering exceptional care and Outstanding outcomes. Our commitment to quality, transparency and continuous improvement is reflected in our Care Quality Commission ratings and inspection reports, available on our website.
Benefits
- Competitive salary
- Westfield Health Plan & rewards
- Free parking
- Company pension
- Professional development
- Blue Light Card
Additional Information
- Right to work in the UK required
- Enhanced DBS may be required
