We are looking for an organised, customer-focused individual to join the team at Lickhill Manor Caravan Park. This varied role combines reception and bookings with day-to-day operational support across our holiday home, touring and camping park.
Why Work With Us?
· Joining a friendly, family-owned holiday park business.
· Enjoying a varied role with both customer-facing and operational responsibilities.
· Playing an important part in our customers’ holiday experience and the smooth running of the park.
About the Role
· Welcome customers, touring and camping guests and holiday home sales enquiries.
· Manage reception, telephone and email enquiries, check-ins and the park booking system.
· Assist with holiday home sales and customer enquiries.
· Coordinate touring, camping, rally and group bookings, including pitch allocations.
· Manage office and operational stock, including ordering supplies and gas cylinders.
· Support the Park Managers with day-to-day operations and provide cover during periods of leave.
· Support wardens and grounds staff to maintain high standards across the park.
· Maintain relevant operational records, including COSHH documentation.
Required Skills & Qualities
· Friendly, approachable and customer-focused.
· Well organised, reliable and able to use initiative.
· Good written and verbal communication skills.
· Good working knowledge of Microsoft Excel and Word; familiarity with PowerPoint would be beneficial.
· Reception, booking or holiday park experience is advantageous but not essential, as training will be provided.
· Experience of holiday park booking systems would be beneficial but is not essential.
· Confident supporting colleagues and making sensible day-to-day operational decisions when required.
Working Hours
· Full-time, permanent position.
· Weekend, Bank Holiday and peak-period working is required.
· Longer working hours required during the summer, with reduced hours during the winter period.
· Flexibility is required to provide operational cover when the Park Managers are on leave.
Pay: £13.35 per hour
Benefits:
Work Location: In person
