Overview
We are seeking a friendly, professional and organised Receptionist to join our front desk team within our busy Hotel. The ideal candidate will possess excellent communication skills, a friendly demeanour, and strong administrative skills. As the first point of contact for visitors and callers, this role plays a key part in delivering excellent customer service, managing reception duties, and ensuring the smooth operation of daily administrative activities
Live in accommodation can be provided
Duties
- Greeting guests courteously, ensuring a positive first impression
- Manage incoming calls with professional phone etiquette, directing enquiries appropriately
- Perform general clerical duties including filing, photocopying, and document management
- Serving at the bar
- End of day cashing up and balancing
This role offers an excellent opportunity for a motivated individual to contribute to a dynamic team while developing their guest experience expertise. We value professionalism, attention to detail, and a proactive approach in all our team members.
Pay: From £32,222.00 per year
Benefits:
- Company pension
- Employee discount
Ability to commute/relocate:
- Ambleside, Cumbria: reliably commute or plan to relocate before starting work (preferred)
Education:
- GCSE or equivalent (preferred)
Experience:
- Hotel : 1 year (required)
Language:
- Fluent English (preferred)
Work Location: In person
