Applications are invited from a motivated and organised person to join our supportive Occupational Therapy Team. This new role acts as the first point of contact in relation to assistive technology for Adult Services Occupational Therapy, and reviewing existing Telecare packages, playing a key role in ensuring individuals receive timely, appropriate support.
This is a hybrid role focused on triaging assistive technology referrals, gathering and analysing information, and conducting reviews both by telephone and in person.
This post is temporary for 12 Months.
WHAT IS INVOLVED?
Key Responsibilities
- Act as a first point of contact for assistive technology referrals into the Occupational Therapy service
- Triage incoming information to determine appropriate pathways and urgency
- Conduct telephone and face to face assessments to identify needs and risks
- Complete reviews of existing cases where appropriate
- Provide and arrange basic equipment to support independence
- Offer information, advice, and guidance to service users and carers
- Signpost or refer individuals to other relevant services when necessary
- Maintain accurate and up-to-date records in line with service requirements
We encourage you to contact Daniella McCluskey via email at
[email protected] to arrange an informal discussion about the role.
WHAT WILL I NEED?
We are looking for someone who:
- Has experience working in health, social care, or a related setting
- Demonstrates extensive knowledge in assistive technology and its benefits
- Demonstrates strong communication skills, particularly over the phone
- Is confident in gathering and analysing information to support decision-making
- Has good organisational skills and attention to detail
- Is able to work independently as well as part of a team
- Is empathetic, person-centred, and committed to supporting individuals to remain independent
Experience essential within Occupational Therapy and social care.
Please refer to the attached Person Specification for the full criteria.
If successful, you will be required to apply for a Disclosure and Barring Service Enhanced Disclosure.
OUR COMMITMENT TO SAFEGUARDING
Durham County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all employees and volunteers to share this commitment. This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore if successful in your application, an Enhanced Disclosure and Barring Service (DBS) check will be sought inclusive of a check of the Adults Barred List, due to the position working in regulated activity. Applicants should be aware that the DBS check will disclose both spent and unspent convictions, cautions, reprimands and warnings, in line with current legislation.
INTERVIEWS
Interviews will be held Week Commencing 20th July 2026.
We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
OUR OFFER TO YOU
We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website
Rewards and benefits are subject to individual terms and conditions.
EQUALITY, DIVERSITY, AND INCLUSION
We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled people and offer support throughout the recruitment process.
HOW TO APPLY
Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the Person Specification section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted. For guidance on completing your application, visit our website
We welcome applications from disabled people and those who are or consider themselves to be neurodivergent.
If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email
[email protected]
All correspondence relating to your application will be sent from
[email protected]. Kindly check your spam/junk folder regularly to ensure you dont miss any updates.
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