This position will be dual site role at our Animal store in Bude and the Mountain warehouse.
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse and Animal have the perfect role for you!
Team Collaboration:
- Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
- Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
- Share knowledge and skills to support and train both new and existing team members.
Operational Excellence:
- Receive and Process Deliveries Efficiently. Accept incoming shipments, check for accuracy, and ensure products are properly stocked and stored to maintain inventory integrity.
- Replenish Stock and Maintain Store Presentation. Regularly restock shelves and displays to ensure customers have access to a well-stocked and visually appealing store environment.
- Maintain Cleanliness and Store Standards. Conduct daily housekeeping tasks, including tidying shelves, maintaining fitting rooms, and ensuring the overall cleanliness of the store to create a welcoming atmosphere.
Customer Engagement:
- Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
- Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
- Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.
Sales & Performance:
- Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
- Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.
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Attention to detail is key.
- Passionate about retail and eager to share that enthusiasm.
- Excellent communicators with a friendly and approachable demeanour.
- Energetic, driven, and determined to complete tasks effectively.
- Team players who are reliable and trustworthy.
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Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
- 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
- 28 days annual leave, including Bank Holidays
- Access to Employee Assistance Programme, and a Colleague Hardship Scheme
- Generous Colleague Referral Incentive
- Auto-enrolment Pension scheme
- A stable, successful and supported environment
- Length of service awards
You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!
INDAR2
At Animal, we live and breathe adventure. Inspired by our coastal roots, we create high-quality, sustainable clothing and gear designed for those who love to surf, ride, and explore the outdoors. Whether you're catching waves, hitting the trails, or embracing everyday adventures, our products are built for comfort, durability, and style.
As a team, we’re passionate about the outdoors, dedicated to exceptional craftsmanship, and committed to sustainability. We value individuality, believe diversity fuels creativity, and foster an inclusive workplace where everyone feels empowered to contribute. Whether you're driving customer experience on the shop floor or shaping strategy behind the scenes, every role at Animal plays a part in bringing our brand to life. If you're excited about retail, product innovation, or brand storytelling, we’d love to hear from you!
