This post offers an exciting opportunity to work within the award winning AIR service (Adult Integrated Respiratory Service), based in East Berkshire.
AIR is a leading light specialist community service so as well as providing premium care we also provide training to less specialist health care
T his post is part of the administration team supporting a range of health professionals to deliver excellent care for patients with respiratory diseases.
Usin g excellent organisational skills you will provide day to day support fo r a range in clinical professionals . This will include :
Being the first point of contact for health care professionals and patients
Taking and processing referrals
Direct patients, visitors and colleagues to correct clinician.
Answer telephone, deal with enquiries, direct as appropriate , take accurate messages and forward to relevant person/department
Provide information, written, verbal by telephone, e-mail, letter etc to staff from other departments and partner agencies
Make appointments for team, adjusting where necessary, i.e., conflicting diary appointments and ensuring documents and equipment is available.
Plan and prioritise own workload.
Maintain relevant documents and databases.
Assist in the preparation, collection, scanning, photocopying, printing and processing of materials for training, service information and meetings.
Typing letters and various correspondences as and when required to support service delivery.
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
Caring for and about you is our top priority
Committed to providing good quality, safe services
Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
Flexible working options to support work-life balance
27 days’ annual leave rising with service + opportunity to buy and sell
Generous NHS pension scheme
Excellent learning and career development opportunities
‘Cycle to Work’ and car leasing scheme including electric vehicles
Access to a range of wellbeing tools and services
Discounts at hundreds of popular retailers and restaurants
Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
Generous maternity, paternity, adoption and special leave
Free parking across Trust sites
The “must haves” for this role:
Excellent people skills
Excellent organisational skills
Excellent administration and office skills
For further information about the role, please see attached job description and person specification.
Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise that AI tools can support accessibility, equity and confidence for applicants. However, it’s important that examples and responses given in your supporting statement genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.
In addition to explaining how you meet the person specification, you must complete your employment history for at least the last five years. Any experience, skills or responsibilities referenced in your supporting statement should be evidenced within your employment history. Applications that do not include sufficient employment history to support the experience claimed may not be shortlisted.
We’re committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Stonewall Proud Employer, Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call:
[email protected] 0300 614 6796 /07976 393 831 who’ll be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
