TO APPLY FOR THIS ROLE, PLEASE GO TO THE NANSA WEBSITE:
https://www.nansa.org.uk/jobs
Please complete the application form and send to: [email protected]
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Pay: Level 2 | £12.83 per hour | £23,351 per year (pro rata)
Hours: 14 hours per week | 7 hours per day (with additional hours offered covering staff sickness and holidays)
Pattern: Mondays and Wednesdays| 8.30am to 4.00pm | 30 mins unpaid lunch break
Closing date: Sunday 16th August
Location: Nansa Charity Shop, Magdalen Street, Norwich, NR3 1LN
Introduction
Nansa’s Train and Trade programme supports adults with Special Educational Needs and Disabilities (SEND) to build confidence, independence, and practical skills for life, learning, and employment. As a Development Coach, you will play a key role in empowering trainees through personalised coaching, hands‑on skill development, and inclusive, person‑centred support. Working across Nansa’s facilities, charity retail environments, and partner placements such as our eBay hub and Wroxham Barns, you will help individuals grow their communication, workplace readiness, and self‑belief. This is a rewarding opportunity to make a meaningful difference, champion inclusion, and support people to achieve their goals and discover new possibilities.
Job Purpose
The Development Coach supports adults with Special Educational Needs and/or Disabilities (SEND) participating in Nansa’s Train and Trade programme – a careers and life skills initiative aimed at reducing barriers to employment and education. The Development Coach provides personalised guidance, practical support, and structured coaching across key developmental areas. The postholder empowers trainees to develop confidence, independence, and transferable skills through person-centred, inclusive support both within and beyond Nansa’s own facilities.
About you…
Essential Skills and Experience
- Experience working with adults with SEND or other additional needs in an educational, support, or coaching capacity.
- Ability to deliver structured, personalised support with a focus on progression and independence.
- Knowledge of employability or life skills development in inclusive settings.
- Understanding of safeguarding and the importance of maintaining professional boundaries.
- Strong interpersonal skills, with the ability to build trust and motivate others.
Desirable Skills and Experience
- Experience in a supported employment or vocational training setting.
- Familiarity with EHCPs, outcome-based planning, or adult learning frameworks.
- Knowledge of inclusive work practices and community engagement for trainees with SEND.
- Ability to travel to different locations in Norwich and outlying areas, including Wroxham Barns
Personal Attributes
- Positive, empathetic, and aspirational in working with others.
- Patient, adaptable, and supportive in coaching diverse needs and personalities.
- Committed to person-centred values, inclusion, and the celebration of individual strengths.
- Reliable, self-motivated, and proactive in supporting team and trainee success.
- Reflective and open to feedback and continuous improvement.
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TO APPLY FOR THIS ROLE, PLEASE GO TO THE NANSA WEBSITE:
https://www.nansa.org.uk/jobs
Please complete the application form and send to: [email protected]
Pay: £12.83 per hour
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Company pension
- Free parking
- On-site parking
- Sick pay
Physical Setting:
Shift:
Work days:
Work Location: In person
