About The Nellie
The Nellie is a neighbourhood bar built around good conversation, great drinks and genuine hospitality. We’re somewhere people can spend an hour or an entire evening, whether they’re catching up with friends, enjoying a date, or simply enjoying a quiet drink after work.
We’re relaxed without being lazy, professional without being pretentious, and we believe brilliant service should feel natural rather than scripted.
The Nellie is proudly part of an LGBTQI+ owned and operated business. We believe great hospitality starts with making people feel welcome, valued and respected. We are committed to creating an inclusive environment for both our guests and team members, and we encourage applications from people of all backgrounds and experiences.
The Nellie is operated by MILLI Group. To learn more about us, please visit:
- https://milligroup.co.uk/about-us/
The Role
As a member of The Nellie team, your job isn’t simply to pour drinks. You’ll help create an atmosphere where every guest feels welcome, comfortable and genuinely looked after.
You’ll be part bartender, part host and part local expert—someone who notices the little things, remembers regulars and helps create the kind of place people recommend to their friends.
Key Responsibilities
- Deliver warm, friendly and genuine customer service from the moment guests arrive until they leave.
- Prepare and serve alcoholic and non-alcoholic drinks to consistently high standards.
- Learn our drinks menu and confidently recommend beers, wines, cocktails and spirits.
- Take orders accurately and process payments using our EPOS system.
- Maintain excellent knowledge of current offers, events and activities taking place at The Nellie.
- Keep the bar clean, organised and fully stocked throughout service.
- Restock fridges, replenish ice, change kegs and monitor stock levels.
- Help maintain a calm, welcoming atmosphere at all times.
- Work closely with colleagues to ensure smooth service, especially during busy periods.
- Follow Challenge 25 procedures and all licensing regulations.
- Maintain high standards of cleanliness, food hygiene and health & safety.
- Complete opening and closing procedures, including cleaning, stock replenishment and cashing up where required.
What We're Looking For
We're far more interested in attitude than experience.
You’ll fit in well if you are:
- Naturally friendly and enjoy talking to people.
- Calm under pressure.
- Reliable and punctual.
- A genuine team player.
- Comfortable working evenings and weekends.
- Someone who notices the details and takes pride in your work.
- Keen to learn about drinks, hospitality and great service.
Previous bar or hospitality experience is welcome but not essential—we can teach the skills. What we can’t teach is warmth, kindness, enthusiasm and a genuine desire to look after people.
How to Apply
To apply for this role, please complete our online application form (please copy and paste URL into your browser):
https://thenellie.co.uk/#careers
We look forward to hearing from you.
Pay: £12.25-£12.71 per hour
Benefits:
- Company events
- Employee discount
Work Location: In person