Love working outdoors and making a difference in your community?
Are you someone who enjoys being out and about rather than sitting behind a desk all day? Do you have confidence when dealing with people, a keen eye for detail, and the ability to stay calm in challenging situations?
We're looking for a Civil Enforcement Officer to join our Environmental Enforcement and Amenities Team, helping to ensure the New Forest's car parks and public spaces remain safe, accessible and well-managed.
Every day is different. One day you could be carrying out patrols in our beautiful coastal and forest locations, the next assisting with investigations into environmental offences or providing advice and support to residents and visitors.
This is a highly visible frontline role where you'll have the opportunity to positively impact our communities while working across one of the most stunning districts in the country.
About You
You'll be a confident communicator who enjoys working independently and taking responsibility for your own workload.
You will:
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Enjoy working outdoors in all weather conditions.
- Be confident engaging with members of the public and dealing professionally with challenging situations.
- Have excellent observation and record-keeping skills.
- Be able to make sound decisions while following legislation and procedures.
- Be comfortable using handheld devices and digital systems.
- Have a full UK driving licence and be able to drive a council vehicle.
- Be organised, reliable and able to work with minimal supervision.
Previous experience in enforcement, customer service, security, community safety or a similar public-facing role would be beneficial, although full training will be provided.
A positive, professional and can-do attitude is essential.
Please note, this post is subject to an Enhanced DBS check.
What's In It For You?
As part of our commitment to being a supportive and people-centred employer, we offer a range of benefits designed to help you thrive both in and outside of work:
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£26,635 – 30,372 per annum pro rata (pay award pending)
- 23 to 24 days plus bank holidays, rising by an additional week’s leave after 5 years of continuous local authority service
- Local Government Pension Scheme, with the option of Additional Voluntary Contributions (AVCs)
- Employee Assistance Programme offering free 24/7 legal, financial and wellbeing support
- Employee discount scheme with savings across major supermarkets, retailers, restaurants, and leisure providers
- Cycle to Work Scheme, helping you save around 40 percent on bikes and accessories
- A values‑led organisation, guided by our LEAF values (Learning, Empathy, Ambition, Fairness)
- Access to learning and development opportunities to support your growth
- A supportive, inclusive culture, where everyone is welcomed and valued
We are proud to be a Disability Confident Employer and offer a range of active staff networks, including:
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Equality, Diversity & Inclusion (EDI) Group
- LGBTQ+ Network
- Women’s Network
- Early Careers Network
- Neurodiversity Network
About The Role And The Team
You'll be joining a dedicated Enforcement Team that provides an important frontline service to residents and visitors across the New Forest.
In this role you'll help make a difference by:
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Carrying out enforcement patrols in council-operated car parks across the district.
- Providing advice and guidance to residents and visitors on parking regulations.
- Issuing Penalty Charge Notices where appropriate and in accordance with legislation.
- Supporting investigations into abandoned vehicles and environmental offences.
- Helping ensure council car parks and public spaces remain safe, accessible and well managed.
- Working closely with colleagues, partner agencies and members of the public to address parking and environmental enforcement matters.
This role offers a balance of independent working and team support, with opportunities to develop your enforcement knowledge and skills.
About Us
At NFDC we recognise that every colleague - whether in operational, frontline, or office‑based roles - plays a vital part in delivering high‑quality services to our communities. We are committed to creating a supportive and inclusive environment where people feel valued for the work they do and the strengths they bring.
We aim to foster a culture where people feel confident to share ideas, contribute their expertise, and develop through meaningful conversations with their managers and supported learning opportunities. Whilst we have our corporate values, LEAF Learning Empathy Ambition Fairness, we understand that different teams work in different ways, and we want our values to be lived in ways that make sense locally while staying true to our shared purpose as an organisation.
We want colleagues to thrive, which is why we promote wellbeing, balance, and opportunities for learning and progression. Our values guide how we work together and how we support each other to be confident, capable, and adaptable.
Click here to see why employees think that New Forest District Council is a great place to work: Working for NFDC
Please note: You’ll likely be aware that as part of the ongoing Local Government Reorganisation (LGR), the current organisation will transition into a new operating structure from 1 April 2028. It is important that applicants understand how this may affect their employment should they be successful. You will find attached a useful LGR update sheet at top of this advert.
If you’re interested
Please see the candidate booklet for more information about working at the Council and the full job description.
If you're passionate about delivering excellent public services, enjoy working outdoors and want to make a positive contribution to communities across the New Forest, we'd love to hear from you.
For an informal discussion about the role, please contact Carl Peverill, Environmental Enforcement and Amenities Manager, on 023 8028 5885 or at
[email protected]
Closing Date: 11pm Sunday 30th August 2026
Interview Date:Friday 11th September 2026
