Overview
Join our dynamic team as a Charity Shop Manager and lead the charge in transforming community support into impactful action! In this vibrant role, you will oversee daily shop operations, inspire and manage a dedicated team, and ensure the shop runs smoothly and profitably. Your leadership will directly contribute to our mission of making a difference in people's lives through charitable initiatives. We’re looking for an energetic, organized, and compassionate individual who thrives in a fast-paced environment and is passionate about community engagement. This paid position offers an exciting opportunity to develop management skills while making a tangible impact.
Responsibilities
- Lead the overall management of the charity shop, including sales, stock merchandising, and customer service excellence
- Supervise and motivate a diverse team of volunteers and staff, fostering a positive and productive work environment
- Oversee daily administrative tasks such as scheduling, inventory control, and financial record-keeping with precision and organization
- Implement effective merchandising strategies to maximize sales potential and attract customers
- Maintain excellent communication with team members, volunteers, donors, and community partners to ensure smooth operations
- Manage phone inquiries professionally, demonstrating strong phone etiquette and organizational skills
- Ensure compliance with health and safety regulations and uphold the shop’s standards of cleanliness and safety
Experience
- Proven management or supervisory experience within retail or charity environments
- Strong leadership skills with the ability to inspire teams and foster teamwork
- Excellent communication skills in multiple languages are highly desirable; bilingual abilities are a plus
- Demonstrated success in sales management, merchandising, and customer service excellence
- Experience in administrative tasks such as record keeping, stock management, and scheduling
- Ability to prioritize tasks effectively while managing time efficiently in a busy setting
- Previous experience supervising volunteers or staff in a retail or community-focused environment is advantageous
This role offers an engaging opportunity to lead with passion while developing essential management skills. If you’re ready to make a meaningful difference through energetic leadership and exceptional organizational abilities, we want to hear from you!
Pay: £13.70 per hour
Work Location: In person
