ROLE
Working closely with the Area/Operations Manager and other key members of the operational team to deliver results in line with customer and ID Logistics SLA’s / KPI’s. Demonstrate a leadership approach that promotes an inclusive culture, leading to high levels of leadership trust
Safety & Compliance
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Operates within legislation, policy and process in all matters relating to safety, health and environment and ensures risks are minimised
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Promote a safe working environment, addressing any safety hazards or risks
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Conduct regular safety inspections and training sessions.
People Management
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Leads effective people management process adherence, and continuously develops the team through on-going coaching and feedback
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Lead the team, carrying out daily reviews of workload activity, stock volume and demand within your shift/team. Monitoring key KPI’s to track warehouse performance and identify areas for improvement, including safety, Engagement and Performance
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Accountable for all colleague hours within your team, ensuring an accurate reflection of activity for each day, to ensure correct information flows through to payroll.
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Produce regular reports on statistics of the warehouse operation
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Deliver effective and meaningful shift briefs and regular briefs to your teams, ensuring clear communication channels of relevant and key information.
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Identifies and nurtures talent within the team to drive a succession pipeline for the future
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Engage and inspire colleagues, measured through “Happy at Work”
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Actively champion wellbeing within the team listening to colleagues needs and respond proactively to resolve issues at pace
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Demonstrate 3 key leadership behaviours – OWN IT, MAKE IT HAPPEN, BE HUMAN
Standards
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Have hygiene standards at the forefront of your mind
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Ensure full use of the 5S methodology to organise the workplace and enhance safety, quality and productivity.
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Respond to customer demands, and in-day fluctuation in volume, leading the team to deliver in a changing environment
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Accountable for stock inventory and stock maintenance, with follow up actions if required
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Build strong working relationships with key stakeholders and customer, ensuring a professional flow of information is in play
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Create a customer centric culture across the operation by engaging and inspiring their team.
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Delivers a consistent performance against the sites KPIs
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Advocate customer centricity by ensuring the customer is at the heart of everything we do.
Standards
-
Have hygiene standards at the forefront of your mind
-
Ensure full use of the 5S methodology to organise the workplace and enhance safety, quality and productivity.
-
Respond to customer demands, and in-day fluctuation in volume, leading the team to deliver in a changing environment
-
Accountable for stock inventory and stock maintenance, with follow up actions if required
-
Build strong working relationships with key stakeholders and customer, ensuring a professional flow of information is in play
-
Create a customer centric culture across the operation by engaging and inspiring their team.
-
Delivers a consistent performance against the sites KPIs
-
Advocate customer centricity by ensuring the customer is at the heart of everything we do.
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Actively support business transformation, implementing change at pace
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Support in the overall planning for peak activity within the specific area of the operation
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Lead the team to develop continuous improvement initiatives, and make recommendations within the operational function
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Cover for line manager in periods of absence
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Propose and implement CI Solutions to improve warehouse efficiency and productivity
