At Monkey World, we pride ourselves on delivering quality food in a fast-paced, high-energy environment. We are seeking a motivated, enthusiastic, and experienced shift supervisor to join our team and assist our catering manager and their assistant. Your role will be to ensure the food and refreshment outlets operate to the highest standards across our 67 acre primate rescue centre, in the absence of the managers, and to support them on days when you are all working together.
This is an exciting opportunity for someone who thrives in a fast-moving environment and understands our company ethos and goals.
Along with getting stuck in preparing and cooking food, you will be required to carry out the following in the role:
Key Responsibilities
- Assist the CM and their assistant in the day-to-day catering operations in a high-pressure environment.
- Assist with staff training, and performance, ensuring a motivated and efficient team.
- Ensure all food safety & hygiene regulations are adhered to, recorded and uploaded to the systems in the absence of the CM and assistant.
- Support in stock control and managing food waste to ensure cost-effectiveness.
- Deliver outstanding customer service, handling feedback and resolving issues promptly.
- Dealing with customer concerns and complaints.
- Monitor and maintain equipment to ensure everything is in safe working order.
- Take charge of the catering department in the absence of the CM and assistant.
- Help ensuring allergen information is up to date and the whole team are aware of how to approach guests with allergy concerns.
- Ensuring the team are busy even on days with low visitor numbers
Why Join Us?
- Make a difference to primates in need worldwide
- Full time role working 5 days out of 7
- 1 weekend off per month
- Be part of a passionate, dedicated, and hardworking team.
- 28 days holiday.
- Employee assistance programme.
- Employee discount perks
- Salary £25,837.50 per annum
All applications in writing with your CV to [email protected]
Pay: Up to £25,837.50 per year
Ability to commute/relocate:
- Wareham BH20 6HH: reliably commute or plan to relocate before starting work (required)
Experience:
- Catering: 2 years (required)
Licence/Certification:
- Level 2 Food Hygiene Certificate (required)
Work Location: In person
