Job Overview
Business Segment: Business & Commercial Banking
Company: Standard Bank Jersey
Location: JE, St Helier, Saint-Helier, La Motte Street 47-49
Job Type: Full-time
Job Ref ID: 80453271A-0001
Date Posted: 6/9/2026
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Job Description
NOTE: This role is not open to Relocation or Sponsorship. Only Jersey residents are eligible to apply.
To provide general administrative support to the Relationship Managers, while ensuring that an exceptional service is delivered at all times producing a favourable client experience and maintaining a high level of integrity and ethical standards, within defined compliance and risk parameters.
Qualifications
Minimum Qualification:
Secondary/High school/A levels
Experience Required :
1 - 2 years experience in Business & Commercial Banking
The role requires relevant experience in a banking environment.
Key Outputs :
Address client’s queries/requests timeously, monitoring their progress to ensure they are resolved/addressed by acting as a liaison between clients and internal departments and providing accurate and timely administrative support to relationship managers, to provide seamless experience to clients.
Ensure accurate information is loaded onto the system and provided to the Manager or others in the team when need be or upon request.
Follow all relevant departmental policies, processes, standard operating procedures, service levels and instructions so that work is carried out in a controlled and consistent manner while ensuring compliance with applicable regulations and legislation.
Foster a collaborative and client-focused relationship with all internal stakeholders to deliver solutions that effective, pragmatic, and risk appropriate.
Maintain proper record keeping within the Bank’s systems by conducting weekly updates, periodic maintenance of assigned databases, spreadsheet and client account information in an accurate manner to facilitate ease of data retrieval to ensure that the integrity of all data can be relied on.
Additional Information
Behavioural Competencies:
Producing Output
Embracing Change
Examining Information
Inviting Feedback
Managing Tasks
Technical Competencies:
Account Opening & Maintenance
Attitude of Customer Experience
Banking Process & Procedures
Client Servicing
Customer Understanding (Business Banking)
Product Knowledge (Business Banking)
#SBO
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Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or
[email protected]