Chief of Staff
Part-Time | Volunteer (2 Days Per Week) | London EC4
Help Build One of London’s Most Ambitious Missions to End Homelessness
We are a newly established Community Interest Company (CIC) currently progressing through the second stage of our Charitable Incorporated Organisation (CIO) application.
Our mission is simple but ambitious: to help eradicate homelessness in London through innovation, research, strategic partnerships and long-term transformation.
Our work is rooted in lived experience. Our founder spent 253 nights experiencing homelessness between July 2025 and February 2026, conducting real-time research while living within the system. That experience now shapes everything we are building.
We believe homelessness is a challenge that can be solved when the right organisations, funding, data and people work together.
About the Role
We are looking for an exceptional Chief of Staff to serve as the Founder’s principal strategic partner. This is a unique opportunity to help build an institution from the ground up while working directly alongside the Founder & CEO.
This is a volunteer position at this stage. As a newly established organisation, we are not yet able to offer a salary while we build our funding base. We are seeking someone who can commit approximately two days per week and who is excited by the opportunity to help create a world-class institution with long-term social impact.
Reports to
Founder & CEO (Feyisola Kassim)
Purpose
Serve as the Founder’s principal strategic partner, ensuring KPN develops into a disciplined, well-governed, and scalable institution. Lead organisational execution, governance, leadership alignment, and operational excellence while enabling the Founder to focus on vision, partnerships, fundraising, and public leadership.
Core Responsibilities
- Translate the Founder’s vision into organisational priorities and execution plans.
- Lead strategic planning, quarterly objectives, and organisational performance reviews.
- Establish governance, decision-making frameworks, and executive operating rhythms.
- Drive accountability across the leadership team.
- Build scalable organisational systems, policies, and internal standards.
- Identify strategic risks and recommend solutions before they become problems.
- Coordinate cross-functional initiatives and remove operational bottlenecks.
- Act as a trusted adviser to the Founder on organisational decisions and sensitive matters.
Key Deliverables
- Annual organisational strategy and operating plan.
- Executive dashboard tracking organisational KPIs.
- Governance framework and policy library.
- Leadership meeting cadence and decision logs.
- Quarterly performance reviews for senior leaders.
- Risk and organisational health reports.
- Cross-functional strategic projects delivered on time.
Success Measures
- Organisational priorities delivered consistently.
- Leadership team operating with clarity and accountability.
- Faster decision-making across the organisation.
- Strong governance and compliance standards.
- Founder spending the majority of time on high-value external leadership.
Leadership Expectations
The successful candidate is expected to:
- Challenge assumptions with evidence.
- Build systems that outlast individuals.
- Coach leaders rather than manage tasks.
- Protect organisational standards.
- Maintain absolute discretion and integrity.
First 90 Days
- Conduct a full organisational review.
- Establish executive governance and meeting structures.
- Define KPIs for every leadership role.
- Implement quarterly planning and reporting systems.
- Build the Founder Operating System.
- Produce a three-year institutional roadmap.
What We’re Looking For
We are seeking an individual who is:
- Highly organised and strategically minded.
- Comfortable working in an early-stage organisation.
- Passionate about creating meaningful social impact.
- Able to think independently while maintaining alignment with organisational priorities.
- Committed to excellence, integrity and long-term institution building.
If you are excited by the opportunity to help build a disciplined, high-performing organisation with the ambition to transform lives across London and beyond, we would love to hear from you.
Work Location: In person
