- Clean and prepare guest bedrooms to the hotel's standards.
- Make beds and replace bed linen, towels, and toiletries.
- Vacuum, dust, polish, and mop guest rooms and public areas.
- Clean and sanitise bathrooms, ensuring all fixtures are spotless.
- Restock guest amenities, tea and coffee facilities, and toiletries.
- Ensure all bedrooms are ready before the daily check-in time.
- Report maintenance issues, damages, or missing items immediately.
- Check that all appliances and equipment are in working order.
- Clean corridors, staircases, reception areas, lounges, and public toilets.
- Handle and record lost property in accordance with hotel procedures.
- Follow the hotel's cleaning schedules, deep cleaning programmes, and hygiene standards.
- Maintain housekeeping trolleys and ensure cleaning equipment is clean and safely stored.
- Dispose of waste and recycling appropriately.
- Assist with laundry duties when required.
- Respond promptly to guest requests in a friendly and professional manner.
- Work closely with Reception to update room status and ensure rooms are available for arriving guests.
- Follow all Health & Safety, COSHH, Fire Safety, and Manual Handling procedures.
- Protect guest privacy and maintain confidentiality at all times.
- Support colleagues and assist other departments during busy periods.
- Carry out any other reasonable duties requested by management.
Pay: £12.71 per hour
Benefits:
- Casual dress
- Company pension
- Employee discount
- Free parking
- On-site parking
Flexible language requirement:
Ability to commute/relocate:
- Pembroke SA71 4HN: reliably commute or plan to relocate before starting work (required)
Work Location: In person
