Executive Head Housekeeper
Colessio, Stirling Full-Time | Competitive Salary | Leadership Role
Colessio is seeking an experienced and highly motivated Executive Head Housekeeper to lead and manage our housekeeping department. This is a key leadership position within the hotel, responsible for ensuring the highest standards of cleanliness, presentation, and guest satisfaction across all areas of the property.
We are looking for a proactive, hands-on professional with extensive housekeeping management experience within the hospitality sector, who can confidently lead a team, manage departmental performance, and oversee all operational and people-related responsibilities.
Key Responsibilities
- Lead, manage, and develop the housekeeping team to consistently deliver exceptional standards.
- Take full responsibility for the day-to-day operation of the housekeeping department.
- Ensure all guestrooms, public areas, back-of-house areas, and facilities are maintained to the highest standard.
- Manage departmental budgets, stock control, ordering, and cost management.
- Conduct regular quality inspections and implement continuous improvement initiatives.
- Plan and manage staffing levels in line with business demands.
- Ensure compliance with all health & safety, COSHH, and company policies.
- Work closely with Front Office, Maintenance, and other departments to maximise guest satisfaction.
- Utilise and manage the hotel's housekeeping and property management systems effectively.
- Monitor productivity and departmental KPIs, taking corrective action where required.
Human Resources Responsibilities
- Manage all people-related activities within the housekeeping department.
- Lead recruitment, onboarding, training, and development of team members.
- Conduct performance reviews, probationary reviews, and regular one-to-one meetings.
- Manage absence, disciplinary, grievance, and performance management processes in line with company policies.
- Drive employee engagement, retention, and succession planning within the department.
- Ensure all training records and personnel documentation are maintained accurately.
The Ideal Candidate
- Extensive experience as a Executive Housekeeper, or senior housekeeping leader within a hotel environment.
- Proven ability to successfully manage a large housekeeping operation.
- Strong leadership and people management skills with experience handling HR processes and employee relations.
- Excellent organisational and planning abilities with strong attention to detail.
- Experienced in using hotel property management and housekeeping systems.
- Commercial awareness with experience managing budgets and controlling costs.
- Excellent communication and interpersonal skills.
- Positive, professional, and hands-on approach.
- Ability to work under pressure while maintaining exceptional standards.
What We Offer
- Competitive salary.
- Company benefits package.
- Training and development opportunities.
- Career progression within a growing hospitality business.
- The opportunity to play a key leadership role within one of Stirling's most recognised hotels.
Join us as an Executive Head Housekeeper where your energy fuels our commitment to creating spotless spaces that delight our guests. Bring your expertise in hotel experience, hospitality standards, and janitorial know-how to lead a dedicated team toward achieving operational brilliance every day!
Pay: £26,000.00-£33,000.00 per year
Benefits:
- Employee discount
- Free parking
- On-site parking
Work Location: In person
