As an ERP Support Officer (Training & Change), you will play a key role in supporting the successful adoption of ERP systems across councils, schools, and academies. You will design and deliver engaging training, create user guidance and communications, coordinate change activities, support system testing, and work closely with stakeholders to drive continuous improvement. This is an ideal opportunity for someone who enjoys helping people embrace change, improving business processes, and delivering excellent customer-focused support.
Organisation
Cheshire West and Chester Council
Job Category
Administration
Salary Min
£34,434 per annum
Salary Max
£39,152 per annum
Employment Type
Permanent
Documents
- BABB 8579 ERP Support Officer (Training and Change) JRP FINAL.pdf
(PDF, 532.64kb)
Cheshire West and Chester Council is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment.
Are you passionate about training, change, and delivering excellent customer experiences? We're looking for an ERP Support Officer (Training & Change) to help drive the successful adoption of our ERP systems across Cheshire East and Cheshire West & Chester Councils, schools, and academies.
In this varied role, you'll design and deliver training, create engaging communications, support system improvements, coordinate testing and change activities, and help users get the very best from our ERP applications.
We're looking for someone with experience in training delivery, stakeholder engagement, customer-focused service, and transactional finance, payroll, or ERP-related environments. If you're an excellent communicator who can translate complex information into practical guidance and enjoys working collaboratively to improve services, we'd love to hear from you.
If you want to discuss this role further please email [email protected]
What we offer:
- Fully agile working
- Local Government Pension Scheme
- Up to 31 days annual leave
- Flexible and family-friendly working arrangements
- Excellent learning and development opportunities
To find out more information about what it is like to work for Cheshire West and Chester Council including our rewards and benefits please see www.cwcrecruitment.co.uk
No candidate will meet every single requirement - if your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!
Cheshire West and Chester Council are committed to equality and diversity in employment. Please see the Equality Policy for more information.
Cheshire West and Chester Council have adopted a Local Living Wage for our employees which means that all employees will receive a minimum of £13.45 per hour for all contracted hours.
For any technical enquiries please email [email protected] and quote job reference number in all correspondence.
