Come roll with us. Think big. Move fast. Make an impact.
The Wonderfield Group, part of Zensho Holdings ($5.5bn global food leader), is on a mission to become the world’s largest food company—and help eradicate hunger and poverty along the way.
From sushi kiosks and restaurants to our fast-growing Snowfruit brand, we’re scaling fast—$2.5bn in sales, 3,700 locations globally, and big ambitions ahead.
Now, we’re looking for a Senior Franchise Training Coach to help us raise the bar across our UK network.
About You
You’re not just a trainer—you’re a people-person, coach, and doer who loves being in the action.
-
Experience in food, retail or franchise training (fresh food = big win)
-
Comfortable running training across multiple sites—you know how to scale standards
-
A natural coach & influencer—you bring energy, confidence, and credibility
-
You thrive in fast-paced, high-footfall environments
-
Passionate about developing people and improving performance
-
Strong understanding of food safety & compliance (Level 3 preferred)
-
Happy to travel regularly and stay overnight as part of the role
Key Responsibilities
-
Lead onboarding and training for franchise partners and kiosk (PAC) teams, covering sushi operations, food safety, leadership, and customer experience
-
Ensure consistent brand standards across all sites, from food quality to service and compliance
-
Deliver hands-on, in-field coaching during openings, relaunches, and performance challenges
-
Support and develop Franchise Training Coaches, raising capability across the training function
-
Work closely with kiosk managers to improve team performance and operational delivery
-
Drive excellence in food safety, hygiene, and product quality standards
-
Partner with Operations, L&D, and People teams to identify skills gaps and deliver targeted training solutions
-
Collaborate with cross-functional teams to ensure training aligns with menu innovation and business priorities
-
Continuously review, improve, and evolve training programmes
-
Track performance and provide insights to improve results across the network
We're proud to offer:
-
Opportunity to grow your career alongside with us with available apprentice program
-
Brilliant support services designed to enhance your physical, mental and financial wellbeing.
-
Annual discretionary bonus subject to business and overall performance
-
Discretionary Life Assurance
-
Discretionary Income Protection
-
Group Personal Pension
-
Private Medical Cash Plan
-
Bespoke reward platform including access to retail, cinema & gym discounts.
-
50% off your food every time you dine with us for you and 3 friends.
-
Contribute towards our award-winning sustainability initiatives that delivers progress against 9 UN sustainability goals. We're committed to responsibly sourcing and all our seafood, therefore we only use source sustainable fish. All our packaging is recyclable and 80% of our packaging is already made fro
