We are seeking a dynamic and dedicated charity shop supervisor to join our buzzing charity retail team! This role is a minimum of 2-3 days per week including weekends, to help us to make a success of our new Marlborough shop.
This position will suit someone who is a charity shop enthusiast, who has proven retail experience of creating a brilliant shopping environment and providing an excellent customer experience.
The shop supervisor will deputize for the shop manager when the manager is not on duty, supervising the day to day running of the shop and the volunteer team on site.
You will need to be able to work unsupervised in a methodical and organised manner and be flexible to the needs of the charity. This position is suitable for someone who thrives off variety, who is adaptable and enjoys meeting new people.
As well as processing donations, engaging with the community, and delivering the highest standard of customer service, you will be involved in the management of our incredible team of volunteers.
As a dedicated team player with a strong work ethic, working in a busy, active, and fulfilling environment, you’ll be a part of a vibrant team of individuals dedicated to making a difference to the local individuals we support.
This role guarantees 15- 22.5 hours per week, with expected overtime especially during holiday and sickness periods, and as well as availability to work in our other local shops.
Key Responsibilities
- To support the shop manager to maximize shop sales through proactive stock/donation generation, effective stock sorting, optimum and accurate pricing, promoting gift aid, creative and innovative merchandising, creative window displays, well organized stockroom and optimum floor layouts.
- To be responsible for the shop when the shop manager is not on duty, ensuring the shop is well run, volunteers supported and effective, and sales are maximized.
- To support the shop manager to maintain high levels of shop presentation
- To provide excellent customer care
- To support with the supervision and motivation of a team of volunteers
- To be responsible for opening and closing the shop
- To ensure all banking duties are completed accurately and on time
- To sort, assess and price donated stock in addition to following a system to refresh/cull stock on a regular basis
- To support the shop manager to ensure that all shop administration is neatly and accurately completed
- To maintain a clean and tidy environment for customers, staff and volunteers in both shop and staff only areas.
Job Types: Part-time, Permanent
Pay: £12.71 per hour
Benefits:
- Company pension
- Employee discount
- Sick pay
Application question(s):
- What attracts you to this role with Wiltshire Sight and why are you right for it?
Experience:
- Retail: 1 year (preferred)
Work Location: In person
