About the role:
6 month temporary role with the possibility of going permanent.
We’re looking for a temporary administrator to join our fast-growing team at Hudson Kapel Fleet Solutions, helping to provide excellent Customer Service and Vehicle Management to large corporations.
The Administrator will be responsible for providing a high level of customer service, professionalism and organisation to the department to ensure SLA’s and customers’ needs are met.
You will be someone that enjoys working in a fast-paced environment, with a hands on attitude, who is a team player and always proactively suggests areas for change within the department.
Responsibilities:
· Monitoring vehicles undergoing repairs on site and in WIP to ensure we meet customers SLA’s
· Management of offsite vehicles to dealers
· Pricing customer reports
· Dealing with customer queries in a timely manner
· Liaising with internal staff to ensure vehicles are processed accordingly
· Quoting, ordering and receiving in parts
· Monitoring any back order parts or searching for alternatives
· Onsite key management
· Booking movements for customer collections
· Parts returns
· Liaising with Auction houses to distribute vehicle reports
· Monitoring overage vehicles
· Processing authorised jobs
· Monitoring of QC fails
· Liaising with Production on upgrades/downgrade of repairs and parts returns
· Processing vehicles down the 1link system for mechanical repairs
· Reporting
· Booking tyres, screens and dealers
Requirements:
● Excellent communication skills
● Able to meet targets and deadlines
● Ability to work effectively under pressure
● Be able to work as part of a team
● Comply with Health and Safety requirements and legislation
● Maintain a positive working relationship with all members of staff
● Self-motivated
Other Requirements:
To action any other reasonable request from your Line Manager or Company Director and assist the team as applicable.
To undertake such other duties, training and/or hours of work as may be reasonably required, and which are consistent with the general level of responsibility of the job.
Pay: £26,000.00-£28,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
