About Student Cribs:
Student Cribs is a fast-growing private equity backed property management company which acquires, refurbishes, lets, and manages stylish student housing. To date we are the largest non-PBSA owner operator in the UK. The company has acquired and developed a portfolio of over 1,200 properties with 5,200 tenants in 25 University cities across the UK and have rapid growth plans with a current portfolio of £500m projected to expand to £1billion over the next 5 years.
Responsibilities:
he Lettings Assistant plays a key frontline role in driving occupancy and enhancing the Student Cribs brand experience. You will be responsible for conducting high-quality property viewings, converting enquiries into bookings, and supporting the wider city team to maximise lettings performance. HOURS 11am-7pm - 3 month contract
This is a fast-paced, customer-facing role where enthusiasm, energy, and attention to detail directly contribute to commercial success.
Key Responsibilities
· Conduct in-person and virtual property viewings to prospective tenants and guarantors delivering engaging and informative viewing experiences.
· Follow up promptly with prospective tenants to drive conversion.
· Support the team in achieving occupancy and lettings targets.
· Report on feedback from viewings to identify trends and opportunities for improvement.
· Respond to phone, email, and online enquiries in a timely and professional manner.
· Support the progression of applicants from enquiry to signed tenancy.
· Assist with tenancy administration and documentation as required.
· Support marketing initiatives and local promotional activity.
· Provide feedback to City/Lettings Manager on market conditions and demand.
· Assist during peak season with flexible working hours where necessary.
· Assist with tenant handover over the summer periods.
Requirements
· Strong communication and interpersonal skills.
· Confident, personable, and proactive attitude.
· Target-driven mindset with a desire to contribute to commercial results.
· Excellent organisational skills and attention to detail.
· Ability to work independently and as part of a team.
· Comfortable working in a fast-paced, seasonal environment.
Desirable
· Previous experience in lettings, property, hospitality, retail, or sales.
· Experience working with students or in customer-facing roles.
· Knowledge of the local student market.
· Full UK driving licence (depending on city requirements).
By submitting an application, I acknowledge that I have read and understood Student Crib's Candidate Privacy Notice located at https://student-cribs.com/student-cribs-candidate-privacy-notice/ , and consent to the processing of my personal data as outlined in it (please copy and paste link if it fails to work)
Job Types: Full-time, Fixed term contract
Contract length: 3 months
Pay: £25,000.00-£30,000.00 per year
Application question(s):
- Do you have lettings experience?
- Do you have customer service experience
Work authorisation:
- United Kingdom (required)
Work Location: In person
