Management Trainee | Hospitality Experience Welcome
Turn your hospitality experience into a commercial leadership career
If you have worked in restaurants, hotels, bars, events, customer service, front of house, guest relations, shift leadership, team supervision or another high-pressure service environment, your experience could be more valuable than you realise.
You already know how to communicate with people, stay composed under pressure, solve problems quickly, maintain standards and deliver a strong customer experience.
This opportunity is designed for people who want to turn those skills into a long-term career in commercial management, leadership and future directorship.
Hospitality experience is not a fallback here. It is a strong foundation.
About the opportunity
This is a structured Career Launchpad with a Nottingham-based business offering hands-on development in customer engagement, sales, communication, leadership and commercial performance.
You will receive practical training, coaching and mentoring while building the skills needed to progress into management responsibility over time.
Why hospitality skills transfer so well
Hospitality develops people who can perform in real situations, not just on paper.
The skills you may already use every day include:
- Communicating clearly with customers, guests and colleagues
- Staying calm when the environment is busy or demanding
- Reading people and adapting your approach
- Handling objections, complaints or difficult conversations professionally
- Selling, upselling or influencing customer decisions
- Managing pace, standards and attention to detail
- Supporting colleagues and leading by example
- Taking ownership when things need to be done properly
- Building trust quickly with different types of people
These are the same foundations needed to succeed in a commercial leadership pathway.
The Career Launchpad
The Career Launchpad is a structured pathway for people who want more than a short-term job.
You will start by learning the core skills of customer engagement, sales, service standards, commercial awareness and professional communication. As you develop, you will have the opportunity to take on more responsibility, support others and build leadership capability.
For people who perform consistently and show the right behaviours, the pathway can lead towards:
- Team leadership
- Management responsibility
- Coaching and mentoring others
- Commercial decision-making
- Senior leadership development
- Long-term progression towards directorship
Progression is based on performance, attitude, accountability and leadership potential.
What you’ll be doing
You will:
- Speak with customers, clients and colleagues in a professional way
- Learn how to understand customer needs and present suitable solutions
- Support sales, customer experience and commercial activity
- Build strong working relationships
- Work towards clear performance and development goals
- Take part in regular training, coaching and feedback
- Develop confidence in communication, leadership and decision-making
- Support team activity and contribute to a positive working environment
- Learn how successful commercial teams are built and managed
Who this is perfect for
This could be a strong fit if you have experience in areas such as:
- Restaurants, cafés, bars or hotels
- Events, venues or leisure
- Front of house, reception or guest relations
- Customer service or retail
- Shift leadership or team supervision
- Sales, upselling or customer experience roles
- Other people-facing or service-led environments
You may be looking for:
- A clearer progression path
- More recognition for your ability
- Structured training and mentoring
- A move into a commercial career
- The chance to develop leadership and management skills
- A role where your communication and people skills are taken seriously
Experience from other relevant backgrounds is also welcome.
What we’re looking for
We are more interested in your behaviours, attitude and transferable skills than unnecessary qualifications.
We are looking for people who are:
- Confident speaking with different types of people
- Professional, reliable and accountable
- Resilient when things are busy or challenging
- Open to feedback and willing to learn
- Motivated by personal development and progression
- Comfortable working towards clear goals
- Positive, proactive and organised
- Interested in leadership, management and long-term career growth
Previous experience in hospitality, customer service, sales, events, retail or team leadership would be useful, but applications from other relevant backgrounds are welcome.
What you’ll get
You will receive:
- A structured Career Launchpad into commercial leadership
- Training from the start
- Mentoring and coaching from experienced people
- Clear development goals
- Performance-based progression opportunities
- Exposure to customer engagement, sales, leadership and management
- A supportive team environment with high standards
- The chance to build a long-term career outside hospitality
- National and International travel
Additional information
- Location: Nottingham, UK
- Right to work: Applicants must have the right to work in the UK.
Equal opportunities
We are committed to fair, inclusive and respectful recruitment. Applications are welcome from people of all backgrounds, and decisions will be based on skills, experience, potential and suitability for the role.
Reasonable adjustments can be discussed during the recruitment process.
Apply now
If you have built strong communication, resilience, customer experience and leadership skills in hospitality or another people-facing environment, this could be your next career move.
Apply today and take the first step towards turning your experience into a career in commercial management, leadership and future directorship.
Pay: £28,420.00-£30,614.73 per year
Work Location: In person
