Job Overview
We’re on the lookout for a friendly and proactive Counter Assistant to join our retail team. In this role, you’ll be the first point of contact for customers, helping them find what they need and ensuring they have a positive shopping experience. Your enthusiasm and attention to detail will help create a welcoming environment where customers feel valued and appreciated. If you enjoy engaging with people and thrive in a dynamic setting, this could be the perfect opportunity for you!
Duties
- Greet customers warmly and assist them with their inquiries or purchases at the counter.
- Handle transactions accurately using the point-of-sale system, including cash, card, and mobile payments.
- Maintain cleanliness and organization of the counter area, ensuring products are well-stocked and visually appealing.
- Provide information about products, promotions, or store policies to help customers make informed decisions.
- Support inventory management by restocking shelves and reporting low stock levels to management.
- Follow health and safety guidelines to ensure a safe environment for both staff and customers.
- Collaborate with team members to ensure smooth daily operations and excellent customer service.
Experience
- Previous experience in retail, customer service, or hospitality is preferred but not essential—training will be provided!
- Strong communication skills to interact confidently with diverse customers.
- Ability to stay organized and attentive during busy periods.
- Basic math skills for handling transactions accurately.
- A friendly attitude with a genuine desire to help others.
- Willingness to learn about products and store procedures to improve service quality.
Join us as a Counter Assistant and become part of a lively team dedicated to delivering great service while developing your skills in a supportive environment!
Pay: Up to £12.71 per hour
Work Location: In person
