Elior Support Services – The People Behind Every Plate
We're looking for an organised and detail-focused Payroll Administrator to join our team. Whether you already have payroll experience or you're an experienced administrator looking to develop your career in payroll, we'd love to hear from you.
In this role, you'll play a key part in ensuring our payroll processes run smoothly, supporting colleagues with payroll and system queries, maintaining accurate employee records, and helping to deliver an excellent service across the business. If you're highly organised, enjoy working with data, and can confidently prioritise a busy workload, this could be the perfect opportunity for you.
Working pattern: Monday to Friday | 8am -4:30pm | Hybrid working, 3 days in the office, 2 days at home
Job ID: 7364
What you'll be serving up...
As a Payroll Administrator, you'll support the smooth running of the payroll function while ensuring compliance with statutory requirements and internal policies. You'll work closely with HR, Finance and colleagues across the business to provide an efficient and professional service.
- Maintain accurate employee records, including starters, leavers and changes to pay or personal details.
- Manage the Dayforce payroll inbox, responding to and prioritising queries.
- Provide first-line support to colleagues experiencing Dayforce login or system access issues via phone and email.
- Investigate and resolve payroll discrepancies and employee queries in a timely manner.
- Ensure payroll information is processed accurately and in line with HMRC regulations and company policies.
- Liaise with pension providers, benefits teams and third-party payroll providers where required.
- Support payroll audits and continuous improvement initiatives.
- Maintain confidentiality and handle sensitive employee data in line with GDPR.
- Build positive working relationships with colleagues across the business to deliver an excellent payroll service.
The ingredients you'll bring...
We're looking for someone who is highly organised, enjoys working with detail, and can confidently manage multiple priorities. You'll be a great fit if you have:
- Previous payroll experience (desirable), or significant experience in a busy administrative role with transferable skills.
- Excellent organisational skills with the ability to prioritise a varied workload and meet deadlines.
- Strong attention to detail and a high level of accuracy.
- Good IT skills, with confidence using Microsoft Office and learning new systems (experience with Dayforce would be an advantage).
- Good communication skills and a professional, customer-focused approach when dealing with colleague queries.
- An understanding of payroll processes, payroll legislation, tax and pensions would be beneficial, but not essential.
- The ability to work independently while also collaborating effectively within a team.
What's on the menu for you…
At Elior, we believe people do their best work when they feel supported, valued and able to thrive. That's why we offer a benefits package designed to support your wellbeing, career, finances and life outside of work.
Here’s a taste of what you can expect when you join us:
- Free lunches provided
- Flexible and part-time working opportunities
- 31 days holiday, increasing to 33 days after 2 years' service, with the option to buy up to an additional 10 days per year
- Enhanced family, personal and compassionate leave policies
- Paid volunteering days
- Training, development and career progression opportunities
- Pension scheme, life assurance and financial wellbeing support
- Salary Advance, giving you access to a portion of your pay before payday
- A supportive, inclusive culture where everyone can thrive
Plus access to Elior Spark, our enhanced wellbeing platform, offering support for you and your immediate family, including:
- 24/7 virtual GP appointments
- Mental health support, counselling and therapy sessions
- Physiotherapy services and second medical opinions
- Online gym and workout programmes
- Legal and financial advice
- Nutrition, fitness and lifestyle guidance
- Meditation and mindfulness resources
- Dedicated wellbeing helplines and expert support whenever you need it
Fancy being part of the recipe?
At Elior, over 10,000 colleagues come together every day with one purpose: to enrich lives everywhere, every day.
We're proud that 87% of our colleagues are proud to work here — and we think that's because people are given the support, trust and opportunities they need to thrive.
Don't tick every box? Don't rule yourself out. We're looking for people with potential, passion and the right attitude, not just a checklist of experience.
We're committed to creating an inclusive workplace where everyone feels they belong. If you need any adjustments during the recruitment process, just let us know.
Ready to join us? Hit ‘Apply Now’ and let’s chat!
