Job Summary
We are seeking enthusiastic and dedicated individuals to join our team working in our bar area at Empire Bar & Bowl. This role offers the opportunity to work in a lively hospitality environment, delivering exceptional guest experiences through attentive service and efficient food and beverage preparation. Candidates should possess a passion for hospitality, excellent communication skills, and a positive attitude. Previous restaurant, catering or bar experience is advantageous but not essential, as training will be provided. The position involves working in a fast-paced setting where teamwork, organisation, and customer satisfaction are paramount. Candidates must be able to work early or late shifts, up to 10:00 / 11:00pm at night. You must be over 18 to be able to work behind the bar.
Duties
- Taking orders from guests accurately and efficiently, ensuring prompt service
- Serving food and beverages with professionalism and courtesy
- Preparing simple food items in the kitchen area following food safety standards
- Maintaining cleanliness and organisation of the dining area, bar, and kitchen stations
- Upselling menu items to maximise guest satisfaction and revenue opportunities
- Handling payments accurately using point-of-sale systems
- Assisting in food preparation tasks as required, including garnishing and plating dishes
- Ensuring adherence to food safety regulations and hygiene standards at all times
- Providing excellent guest services by addressing customer needs promptly and courteously
- Supporting team members during busy periods to ensure smooth operations
Qualifications
- Previous experience in hospitality, restaurant service, or catering is desirable but not essential; training will be provided for suitable candidates
- Knowledge of food safety standards and basic food preparation techniques is advantageous
- Strong organisational skills with the ability to manage time effectively during busy shifts
- Excellent communication skills with a friendly and professional demeanour
- Ability to work well within a team in a dynamic environment
- Basic maths skills for handling cash transactions accurately
- Experience with upselling menu items to enhance guest experience and sales performance
- Flexibility to work various shifts including evenings, weekends, or holidays as required
This role offers an engaging working environment where your hospitality skills can flourish while providing memorable experiences for our guests. We welcome motivated individuals eager to develop their career within the hospitality industry.
Job Types: Full-time, Part-time, Permanent, Zero hours contract
Pay: £8.00-£13.00 per hour
Benefits:
- Discounted or free food
- Employee discount
Work Location: In person
