Job Overview
We are seeking a dynamic and professional Technical Sales Advisor to join our team. This role involves engaging with clients to understand needs and providing solutions whilst managing expectations.. The position offers an exciting opportunity to work in a fast-paced environment, delivering exceptional customer service while promoting our products and services.
Responsibilities
· Attending to and serving customers.
· Booking repair/sale/insurance tickets.
· Processing sales and cash handling.
· Maximising sales using cross selling and consultative selling techniques.
· Setting and delivering customer expectations.
· Work-in-progress investigations.
· Digital device diagnosis and fault checking.
· Sourcing parts and following inventory procedures.
· Online store logistics and admin.
· Cleaning and maintaining the store appearance and stock presentation.
· Any other duties as required.
The ideal candidate will have:
· A keen interest in smart phones and other technology.
· Experience at basic troubleshooting of digital devices.
· Previously used a POS/stock management system.
· A friendly and welcoming personality.
· A passion to drive sales and promote our products and services.
· A willingness to work as part of a team.
· The confidence to resolve challenging situations with dissatisfied customers.
· Excellent written and verbal communication skills.
Pay: From £12.71 per hour
Benefits:
- Casual dress
- Company events
- Company pension
- Store discount
Ability to commute/relocate:
- Wolverhampton WV1 3ER: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
