Application Support Manager - Maginus
Waterloo - Hybrid Working
Full Time
Permanent
Grade 4
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As one of the best-known retailers of tech, we’re proud of the service our customers receive – and it’s all down to our team of caring and committed colleagues. Join us and you’ll work in a great team where you can be yourself and bring your personality. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
You will manage the operational support, stability, and continuous improvement of the Maginus (Naveo) B2B ERP and Order Management platform through a hybrid role that combines technical understanding with strong service management capability. The role requires sufficient technical depth to interrogate and understand the Maginus system, including in-house developed components, while also providing effective application support, vendor management, and service ownership across the wider support landscape.
Current subject matter experts (SMEs) will provide structured knowledge transfer and ongoing support, ensuring continuity of expertise while enabling the role to take full ownership of day-to-day service management and operational accountability.
