Job Overview
As the Assistant Service Manager, you will play a key role in supporting the Registered/Service Manager with the day-to-day running of our supported accommodation service. You will help ensure that our young people receive high-quality, person-centred support while maintaining compliance with Ofsted standards, safeguarding legislation, and organisational policies.
You will lead by example, supervise and support staff, contribute to care planning, and help create a positive, nurturing environment where young people can achieve their goals and develop independence.
Our Mission
To provide safe, supportive, and structured accommodation where vulnerable young people can gain the skills and confidence they need to live independently and achieve their potential.
Key Responsibilities
- Support the Service Manager in the daily operation of the home.
- Lead shifts and provide guidance to the support team.
- Promote safeguarding and the welfare of all young people.
- Build positive and trusting relationships with residents.
- Monitor support plans, risk assessments, and key work sessions.
- Ensure accurate and timely record keeping.
- Support staff supervision, mentoring, and development.
- Liaise with social workers, education providers, healthcare professionals, and external agencies.
- Assist with audits, quality assurance, and regulatory compliance.
- Promote independence, education, employment, and positive outcomes for young people.
Experience
- Experience working with young people in supported accommodation, residential care, or a similar setting. (1 year required)
- Previous supervisory or leadership experience.
- Excellent communication and organisational skills.
- Strong knowledge of safeguarding and child protection.
- Ability to remain calm and make informed decisions under pressure.
- A genuine passion for supporting young people to reach their full potential.
Licence/Certification:
- Level 3 Diploma in Children and Young People's Workforce (or equivalent).
- Level 5 Leadership qualification (or willingness to work towards it).
- Full UK driving licence.
Pay Rates:
Full time- £450/ week with increment over output
Part time- £350/ week with increment over output
Pay: From £450.00 per week
Benefits:
- Casual dress
- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
Work Location: In person
