Job Title: Office Administrator
Reports to: Head of Group Operations (with dotted-line support to Accounting and Education Departments)
- Full-time, permanent, office-based
- Immediate start date
- £26,500.00 per annum from start, plus bonus
- State Pension scheme and staff discounts
- On-site parking
- Full training provided
Phoenix Medical Group is a leading organisation for complementary therapists in the UK and Europe. This is a rare opportunity to join a committed, supportive team where your work directly contributes to high-quality education and services in the complementary healthcare sector.
We are recruiting an office administrator with a strong focus on:
- supporting the Operations Director with quality management system administration and filing,
- assisting the Accountant with data entry and basic accounts administration, and
- supporting the Education Department with day-to-day student administration and enquiries.
Key Responsibilities
1. Quality Management System (QMS) & Operational Support
- Assist the Operations Director in maintaining and updating quality management system documentation.
- Ensure accurate filing, version control, and organisation of QMS records (digital and paper-based).
- Support with general office administration to ensure compliance with internal procedures and quality standards.
2. Finance & Data Entry Support
- Assist the Accountant with accurate data entry into accounting systems.
- Support basic accounts administration tasks such as recording payments, updating ledgers, and filing financial documents.
- Help maintain accurate, up-to-date financial records in line with company processes.
3. Student & Education Administration
- Manage student enrolment records and payments, ensuring data is accurate and kept up to date.
- Provide day-to-day support to students via email and telephone, handling queries in a professional and friendly manner.
- Assist in managing course content on Moodle and education websites (full training provided).
- Help maintain and update education websites in coordination with the digital marketing team.
- Create, format, and update course-related documents such as enrolment forms, timetables, and syllabi.
- Support the organisation and administration of in-person and online events including lectures, webinars, workshops, and conferences.
Requirements
- Proactive, reliable, and diligent work ethic.
- Proven experience in an office-based administrative role.
- Strong computer skills, including Internet use and Microsoft Office (Word, Excel, Outlook).
- High level of attention to detail, especially in data entry and document management.
- Excellent organisational and multitasking skills, with the ability to prioritise and meet strict deadlines.
- A team player with a positive attitude and high level of dedication.
- Good written and verbal communication skills and a friendly, professional manner when dealing with students and colleagues.
- Experience in education administration, finance/admin support, or quality management administration is desirable but not essential.
- A relevant qualification in administration, business, or a related field is an advantage.
Closing date for full applications: 25th August 2026. Please email your cover letter and updated CV to HR.
Pay: From £26,500.00 per year
Benefits:
- Employee discount
- On-site parking
Education:
Work authorisation:
- United Kingdom (required)
Work Location: In person
