Dual Registered Manager – Supported Living & Respite Services
Full Time | Reading, Berkshire
Lead Excellence. Inspire People. Shape the Future.
An exceptional leadership opportunity within one of the region’s leading specialist providers.
As Jigsaw Creative Care celebrates 30 years of excellence, we are entering an exciting new phase of carefully planned growth.
Founded on family values and a belief that every person deserves a life full of meaning, purpose and opportunity, we have built an outstanding reputation for delivering highly personalised support to autistic people and individuals with complex needs.
We are proud to remain a family-founded organisation where relationships matter, decisions are made with compassion, and quality is never compromised.
Our strategic vision is one of consistent, sustainable and manageable growth. We are committed to expanding our services while never losing the personal touch, individual focus and values-led culture that have defined Jigsaw for the past three decades.
We are currently opening four new specialist services, with additional developments already planned, making this an exciting opportunity for an experienced and inspirational leader to join us at a pivotal time in our journey.
About the Role
Reporting directly to the Director of Operations and our Founder & CEO, who is also the Nominated Individual, you will lead our dual-registered Supported Living and Respite Services, ensuring exceptional quality, regulatory compliance and outstanding outcomes for the people we support.
Working as a key member of our Senior Leadership Team, you will help shape the strategic direction of the organisation while providing visible, supportive leadership to our managers and frontline teams.
This is far more than a Registered Manager position. It is an opportunity to influence the future of a respected specialist provider, support the mobilisation of new services, develop future leaders and help maintain the exceptional standards for which Jigsaw Creative Care is known.
About Jigsaw Creative Care
Jigsaw Creative Care specialises in supporting autistic people while also providing expert support for people with a range of complex needs and diagnoses through highly personalised Supported Living and Respite Services.
Everything we do begins with understanding the individual—their story, experiences, strengths and aspirations. Our practice is grounded in specialist autism knowledge, Positive Behaviour Support, trauma-informed practice and relationship-led support, enabling people to achieve meaningful quality-of-life outcomes.
Key Responsibilities
As Dual Registered Manager, you will:
- Provide inspirational leadership across our Supported Living and Respite Services.
- Ensure continued compliance with CQC regulations while striving for excellence beyond regulatory requirements.
- Promote a culture of kindness, accountability, innovation and continuous improvement.
- Lead, coach and develop high-performing managers and staff teams.
- Embed autism-informed, trauma-informed and Positive Behaviour Support approaches throughout our services.
- Maintain robust governance, safeguarding and quality assurance systems.
- Work collaboratively with commissioners, health professionals, housing providers and families.
- Support the successful mobilisation and development of new services.
- Contribute to the organisation’s strategic objectives and long-term growth.
- Ensure every decision is driven by improving the quality of life of the people we support.
About You
You will be an experienced, compassionate and forward-thinking leader with the confidence to inspire others and the ambition to continually raise standards.
You will have:
- Current or previous CQC Registered Manager experience.
- Experience managing Supported Living and/or Respite Services.
- A proven track record of achieving Good or Outstanding CQC inspection outcomes.
- Significant experience supporting autistic people and individuals with complex needs.
- Excellent knowledge of safeguarding, the Mental Capacity Act, DoLS and Positive Behaviour Support.
- Outstanding leadership, communication and people development skills.
- Experience of quality assurance, governance and service improvement.
- Level 5 Diploma in Leadership for Health and Social Care (or equivalent).
- A full UK driving licence.
Above all, you will share our passion for delivering support that enables people to live meaningful, fulfilling and aspirational lives.
Why Join Jigsaw?
You’ll become part of an exceptional Senior Leadership Team with expertise in autism, psychology, safeguarding, Positive Behaviour Support, PROACT-SCIPr-UK®, quality assurance and service development.
As a growing organisation, we offer genuine opportunities to influence strategy, develop innovative services and progress your own career.
Despite our growth, we remain proud of our family values. Our leaders are visible, approachable and committed to supporting one another because we believe the best outcomes for the people we support begin with investing in our teams.
What We Offer
- Competitive salary (dependent on experience)
- Pension scheme
- Generous annual leave
- Mileage and business expenses
- Specialist autism training and leadership development
- Ongoing professional development and career progression
- Supportive and experienced Senior Leadership Team
- The opportunity to help develop innovative new services
- The chance to make a lasting difference to people’s lives
Our Values
Everything we do is guided by our JIGSAW values:
Positivity Integrity Growth Support Accountability Wellbeing
These values shape our culture, our leadership and every decision we make.
Join Our Journey
If you’re an experienced Registered Manager looking for an opportunity to lead, influence and help shape the future of a specialist organisation with an outstanding reputation, we’d love to hear from you.
Join Jigsaw Creative Care as we celebrate 30 years of excellence and help us build the next chapter of our journey—one person, one relationship and one life at a time.
Job Types: Full-time, Permanent
Pay: £42,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking
Experience:
- Supervising experience: 5 years (required)
- Care home: 5 years (preferred)
- Senior care: 3 years (required)
- Management: 3 years (required)
Work Location: In person
