Job Overview
We are a wholesale food trading business supplying South Asian groceries to retailers and restaurants across the UK. We are looking for a Tamil-speaking Office Administrator to support the day-to-day running of our office operations.
The role involves administrative work across invoicing, financial record keeping, credit control, and coordination with our warehouse team and international suppliers. The successful candidate will play an important role in ensuring the smooth operation of the business.
The role requires confident communication skills, including the ability to speak comfortably with customers regarding outstanding invoices and account queries.
There is scope for the role to develop into sales, marketing, or operations depending on ability and interest.
Duties
- Carry out daily administrative tasks including invoicing, billing, and financial record keeping
- Maintain accurate customer and supplier records
- Assist with credit control processes, following up on outstanding invoices and customer account queries
- Answer incoming phone calls and respond to customer enquiries
- Liaise with warehouse operations regarding orders and deliveries
- Communicate with international suppliers and exporters
- Assist with shipping and export documentation
- Support management with general office administration tasks
Qualifications & Skills
Essential:
- Fluent spoken Tamil
- Strong communication and organisational skills
- Confidence speaking with customers regarding invoices and account queries
- Ability to manage multiple tasks in a busy office environment
- Basic knowledge of Microsoft Office (Excel, Outlook, Word)
Preferred but not required:
- Experience using Sage accounting software
- Experience in credit control or finance administration
- Knowledge of the South Asian grocery or wholesale food market
- Familiarity with import/export documentation
- Familiarity with AI productivity tools such as ChatGPT, Claude
Salary & Benefits
Salary: £24,000 – £30,000 per year (depending on experience)
Working Hours:
- Full-time
- Monday – Friday
- Office-based role
Benefits:
- Opportunity for career progression into sales, marketing, or operations
- Exposure to international trade and wholesale operations
- Supportive small team working environment
- Training provided for business systems and processes
- Performance-based bonus linked to credit control and operational performance
Job Type: Full-time
Pay: £24,000.00-£30,000.00 per year
Benefits:
- Employee discount
- On-site parking
Language:
Work Location: In person
