Job Overview
We are seeking a professional and organised Receptionist to join our team. The ideal candidate will be the first point of contact for visitors and callers, providing exceptional customer service and administrative support. The successful applicant will be responsible for managing front desk operations, handling correspondence, and ensuring smooth daily office functions. A friendly demeanour and strong organisational skills are essential for this position.
Responsibilities
- Welcome patients and visitors with professionalism and kindness
- Handle calls and website queries with clarity and care
- Book appointments and maintain accurate records
- Guide patients to the most appropriate services
- Invite patients for health checks, immunisations, and more
- Supporting the clinical team with administrative tasks and contributing to a seamless care journey
About us
We are a well-established and patient-focused GP practice located in the centre of Brighton. Our dedicated team of clinicians and staff work in a supportive and friendly environment, striving to provide the highest standard of care to our patients. We provide a variety of services to our patients including, but not limited to, minor surgery clinics, NHS travel vaccinations and ear irrigation clinics.
Person Specification
Qualifications
Essential
- Educated to GCSE (C or above) or equivalent
Desirable
- Active signposting or Care Navigator training qualification.
- Healthcare qualification (level 2) or working towards gaining equivalent level.
- Customer service qualification (NVQ) or equivalent.
Experience
Essential
- Experience of working with the public
Desirable
- Experience of working in a primary care environment
- Experience of working in a healthcare setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Job Types: Part-time, Permanent
Pay: £13.11 per hour
Expected hours: 22.5 per week
Benefits:
- Casual dress
- Company pension
- Sick pay
Work Location: In person
Application deadline: 29/07/2026
